Drivers Are All Corrupt!

[Spacecadet]

Sorry I made this post in another area then realized it was the wrong one. Please delete the other one.

Ok folks this is going to take a while here we go. I'm an idiot and downloaded a virus onto my system. It wiped out all my LAN drivers, my sound card drivers, and my USB port drivers. I can't even tell what hardware I’m running in order to find new ones and the Acer site sucks! It doesn’t even have any Vista 64bit drivers on it for my system!!!

I have an Acer Aspire M5201-E5621A Desktop
Running Windows Vista 64bit

I scanned the computer with AVG and killed he viruses. Tried removing all the hardware and reinstalling it but Windows tells me the best driver is installed but the best driver doesn’t work. Now AVG is acting all wonky as well. Yes I said wonky! I tried downloading every known driver for this computer and installed all of them hoping one would kick in so I at least would have internet again, NOTHING! It tells me over and over that the installation of new hardware failed. I even went out a bought a PCI USB card and it will not install either. I have looked for days and don't know how to find USB drivers for my computer. If I could find those then at least I could use my mouse and keyboard again. At the moment I’m using an old keyboard plugged into the port on the back. It cant be hardware related because the new USB card I bought wont work either!

Can someone please help me! How do I find drivers for all my hardware!

 

[Scorpio_30]

I checked to see if yours was on here and it seems to be, so i hope this link will help you. Good luck!

http://www.acer.co.uk/acer/service.do?LanguageISOCtxParam=en&miu10einu24.current.attN2B2F2EEF=3734&sp=page15e&ctx2.c2att1=17&miu10ekcond13.attN2B2F2EEF=3734&CountryISOCtxParam=UK&ctx1g.c2att92=122&ctx1.att21k=1&CRC=2980211862

 

[verbalizer]

even though the virus might be removed, the damage is still done...
you will need to format HDD and perform clean install of OS..
maybe if you can go back far enough and if it will work... then you might try to system restore to the day before you loaded the virus.
boot into safe mode and save or try to save important files.

 

[dEAne]

It quite rare for a 64bit to be damage by a virus, their is a way of installing the driver - uninstall it cleanly, use this link>
http://www.guru3d.com/category/driversweeper/

Then re install the drivers, might be a good idea to install the newer version.

 

[Spacecadet]

Well I have copied all programs i need over to a CD to clean, kill, reinstall, sweep, stomp, wipe, and destroy all viruses, spyware, adware, etc etc etc....... I'm going to install them in a few minutes, wish me luck.

On another note my heart sank this morning when i plugged my blackberry into my computer like i had been doing for the last year to charge. Now I know my USB ports wont recognize anything but i knew they had power going to them. I got a warning on my blackberry that said there was insuffcient power in the this usb cord to charge the phone battery. Is this possibly now a hardware issue or is this still sounding like software? if it is hardware then why would the USB PCI card have the same problems? My video card works but not my sound card, ethernet card or USB ports, I am sooooo confused!

 

[Spacecadet]

I checked to see if yours was on here and it seems to be, so i hope this link will help you. Good luck!

http://www.acer.co.uk/acer/service.do?LanguageISOCtxParam=en&miu10einu24.current.attN2B2F2EEF=3734&sp=page15e&ctx2.c2att1=17&miu10ekcond13.attN2B2F2EEF=3734&CountryISOCtxParam=UK&ctx1g.c2att92=122&ctx1.att21k=1&CRC=2980211862

Yeah i was on the Acer site and found this too but for some reason I can't find any 64 bit drivers for my system even though acer has the info for it??????????

 

[verbalizer]

even though the virus might be removed, the damage is still done...
you will need to format HDD and perform clean install of OS..

 

[Spacecadet]

Any opinions on this?

"On another note my heart sank this morning when i plugged my blackberry into my computer like i had been doing for the last year to charge. Now I know my USB ports wont recognize anything but i knew they had power going to them. I got a warning on my blackberry that said there was insuffcient power in the this usb cord to charge the phone battery. Is this possibly now a hardware issue or is this still sounding like software? if it is hardware then why would the USB PCI card have the same problems? My video card works but not my sound card, ethernet card or USB ports, I am sooooo confused!"

 

[verbalizer]

just a hunch, run this for me:


Use the System File Checker tool (SFC.exe) to determine which file is causing the issue, and then replace the file. To do this, follow these steps:

1. Open an elevated command prompt. To do this, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
2. Type the following command, and then press ENTER:
sfc /scannow
The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.

To determine which files could not be repaired by the System File Checker tool, follow these steps:

1. Open an elevated command prompt.
2. Type the following command, and then press ENTER:
findstr /C:"[SR] Cannot repair member file" %windir%\logs\cbs\cbs.log >sfcdetails.txt
Note The Sfcdetails.txt file contains details from every time that the System File Checker tool has been run on the computer. The file includes information about files that were not repaired by the System File Checker tool. Verify the date and time entries to determine the problem files that were found the last time that you ran the System File Checker tool.
3. Type the following command, and then press ENTER:
edit sfcdetails.txt
The Sfcdetails.txt file uses the following format:
Date/Time SFC detail

If the System File Checker tool cannot repair a file, follow these steps:

1. At an elevated command prompt, type the following command, and then press ENTER:
takeown /f Path_And_File_Name
For example, type takeown /f E:\windows\system32\jscript.dll.
2. Type the following command, and then press ENTER to grant administrators full access to the file:
icacls Path_And_File_Name /GRANT ADMINISTRATORS:F
For example, type icacls E:\windows\system32\jscript.dll /grant administrators:F.
3. Type the following command to replace the file with a known good copy of the file:
Copy Path_And_File_Name_Of_Source_File Path_And_File_Name_Of_Destination

 

[Spacecadet]

Thanks I'll try that, wow! Wanted to let everyone know that PCWizard 2010 did a wonderful job identifing my hardware for me. I got the drivers and tried to reinstall them. The drivers did install properly and the computer recognizes the hardware but they are all still not functioning properly. Device Manager has yellow explamation points on them still and says "Windows cannot load the drvice driver for this hardware. the driver may be currupt of missing (Code 39)" the driver is fine as far as i know. Im trying to install the driver for my ethernet card "Marvel Yukon 88E8071 Based ethernet controller".

 

[verbalizer]

good-luck..

 

[Spacecadet]

Is this possibley a hardware issue? Or is this still sounding like a driver issue? Would it be possible for just my sound card, network card, and usb ports to fry and not my video card?

 

[Spacecadet]

Ok just ran the first part of that scan you told me too, here is what I found:

"Windows resource protection found corrupt files but was unable to fix some of them"

working on step 2 now.

 

[Spacecadet]

Edit works on my laptop but edit is not found on my Vista 64 bit system. Is there another program that does the same thing?

 

[verbalizer]

that was a post for your vista 64-bit, what's your other unit OS.?

 

[Spacecadet]

I found the file however it is blank. What I did was a dir /a/s for the file and then used notepad to open it. Why is the file blank? I tried that command line you gave me a couple of times and nothing. Should i continue with step 3?

Thanks

 

[verbalizer]

no, it seems you might have to do a clean install of operating system, that means for mat HDD and then install OS.
do not install any drivers, let windows installer and windows update find all the drivers.

 

[Spacecadet]

Is there no other solution? I don't even have an install disk. the system came with Vista 64 on it and I never made a backup or recovery cd.

 

[verbalizer]

should have recovery partition.?

 

[Spacecadet]

My laptop does but I don't think my desktop does, would it be a drive letter like my laptop?

 

[verbalizer]

yes..

 

[Spacecadet]

I was afraid of that, I guess there isn't one.

Found this link:

https://secure.tx.acer.com/RCDB/Main.aspx?brand=acer

I wonder how much they charge, probably more than pirating a new copy of windows, lol.

 

[verbalizer]

i dunno never used it.

Hard Disk Recovery should be enabled by default. If it is not, you may need to go into your system’s BIOS by hitting F2 at boot and enable it under the Advanced tab.
Once Hard Disk Recovery is enabled, restart the system and hit ALT+F10. This will begin the Aspire system recovery process. You will be prompted to type six zeros as a security step. Type 000000 to proceed.

You will then see a screen to select your Operating System. Do this and hit enter and the recovery process will begin.

 

[Spacecadet]

Will the recovery process eliminate any programs or files? besides the ones that are already distroyed?

 

[verbalizer]

restores the unit to factory settings so i'd say so..