I have a Sony ICD-P520. It's an older digital voice recorder(2007). I have files on the recorder I want on a PC. Both my laptops say they don't have drivers for this product. (CODE 28) Ive tried to update the drivers, but my laptops seem to already have the updated drivers. I talked with sony, and they said try an older OS. They also said the recorder should be compatible with anything up to Windows 7. but here I am and it doesn't seem to be working. This stuff is way above me. Im a plug and play kind of person. I need pictures, videos, and text that can give me an easy walkthrough. Im sorry for being such a noob. Thank you for your help.