Question Dual RAM not working

[dragnar]

Hey guys

I'm struggling to get my dual channel RAM working and have no idea on what next steps to take.
when using a single stick (both work when using alone) the system boots normally but when booting the system with both sticks in dual channel all the fans start spinning as normally but the system doesn't even reach the BIOS
I tried booting with XMP off and on but to no avail
is this a hardware incompatibility or a faulty component

Specs

Motherboard: MSI B460M-A PRO LGA 1200 Intel Motherboard
(Supports Dual-Channel mode
Supports non-ECC, un-buffered memory
Supports Intel® Extreme Memory Profile (XMP))
CPU: Intel Core i3-10100F
RAM: KLEVV 8GB (2x 8GB) 2666MHz DDR4
BIOS: 7C88v1A(Latest)
Storage: WD SN750 SE 1TB NVMe + 500GBHDD + 1TB HDD (Runs off the NVMe)
PSU: KRATOS E1-600 600W
GPU: Currently, ASUS Phoenix GT 1030 2GB Overclocked Edition GDDR5( GeForce GTX 1660 Super 6GB GDDR6 strains the system)
Cooler: Chione M2-240R

(All were bought new as it is my first build)

 

[Ralston18]

Regarding memory sticks....

Check the motherboard's User Guide Manual.

Some motherboards require that the first physically installed RAM be placed in a specific slot - commonly DIMMA2.

If that does not apply or work then reset the system via the CMOS jumper and be sure to follow the procedure presented in the motherboard's User Guide Manual.

Also update your post to include full system hardware specs.

Include PSU: make, model, wattage, age, condition (original to build, new, refurbished, used).

Disk drive(s): make, model, capacity, how full?

GPU? Other installed/connected components and devices?