News Dude, where's my GPU? — Microcenter customer gets backpack-stuffed box instead of RTX 5090

[Admin]

A customer received a Zotac Gaming GeForce RTX 5090 Solid OC but found the box packed with backpacks, prompting an investigation that revealed additional impacted cases.

Dude, where's my GPU? — Microcenter customer gets backpack-stuffed box instead of RTX 5090 : Read more

 

[txfeinbergs]

Finally broke down and bought a 5090 from Newegg. Luckily, no backpacks. The new MSI card works great. I traded in my 4090 MSI card to them for a $1600 credit. I could have gotten a bit more using ebay, but didn't want to take a chance with the scammers on there. Given that is the cost I paid for the 4090 2.5 years ago, I can't really complain about a free card for the last 2.5 years. Pretty sure the 5090 will maintain its price/value as well.

 

[acadia11]

Finally broke down and bought a 5090 from Newegg. Luckily, no backpacks. The new MSI card works great. I traded in my 4090 MSI card to them for a $1600 credit. I could have gotten a bit more using ebay, but didn't want to take a chance with the scammers on there. Given that is the cost I paid for the 4090 2.5 years ago, I can't really complain about a free card for the last 2.5 years. Pretty sure the 5090 will maintain its price/value as well.

Considering the 6090 will probably cost the price of midsize SUV when released. Good chance 5090 will hold its value.

 

[gggplaya]

When a customer purchases a new 5060 or above graphics card. They should open the box right then and there at the counter to ensure authenticity.

 

[PrimalNaCl]

Ever since I was almost hosed at Fry's, my hard rule is to open and perform the best check I can before I leave the store. Hard to do with a video card outside of visual that it's at least the housing it claims to be. But it's something and because you never left there's zero provision for them to claim you are the one pulling any shenanigans.

Back during the first ThreadRipper days, I was going to buy I motherboard from them. Fry's was always on the slimier side of things, even their new boxes always had evidence of them having been opened. And they had a nasty habit of blaming everything on the customer to deny returns. So I opened the box in front of them only to find the pins on the mb socket were broken and bent. Had I left the store with that I _know_ they would have blamed me for the damage and denied the return.

"Trust", but verify! Always.

 

[teeejay94]

First mistake was buying a 50 series. People just buying new to have new, Ill be keeping my 3090 ti for another 5 years at least, 3 years strong on an asus rog strix liquid cooled aio card and been told they fail in 6 months Im still waiting on mine lmao

 

[KennyRedSocks]

"Trust", but verify! Always.

Don't trust; verify.

 

[Notton]

I'm not a huge fan of plastic blister packs, but maybe window packaging is warranted?
I forgot who does it, but some electronics companies will leave the serial number exposed in a small window so it's easy to tell if the contents have been swindled or not.

 

[JayGau]

First mistake was buying a 50 series. People just buying new to have new, Ill be keeping my 3090 ti for another 5 years at least, 3 years strong on an asus rog strix liquid cooled aio card and been told they fail in 6 months Im still waiting on mine lmao

It's not just to have new. If you play in 1080p then yeah, you can hold another 5 years, but people with a 4k monitor need to update more often than once a decade.

 

[txfeinbergs]

It's not just to have new. If you play in 1080p then yeah, you can hold another 5 years, but people with a 4k monitor need to update more often than once a decade.

Exactly. My goal is to hit 120 FPS at 4K. Not even my 4090 could do that yet in most games.

 

[JTWrenn]

I feel like this is bottom of the barrel reporting at this point. Can we stop reporting on reddit for f's sake.

 

[acadia11]

Ever since I was almost hosed at Fry's, my hard rule is to open and perform the best check I can before I leave the store. Hard to do with a video card outside of visual that it's at least the housing it claims to be. But it's something and because you never left there's zero provision for them to claim you are the one pulling any shenanigans.

Back during the first ThreadRipper days, I was going to buy I motherboard from them. Fry's was always on the slimier side of things, even their new boxes always had evidence of them having been opened. And they had a nasty habit of blaming everything on the customer to deny returns. So I opened the box in front of them only to find the pins on the mb socket were broken and bent. Had I left the store with that I _know_ they would have blamed me for the damage and denied the return.

"Trust", but verify! Always.

Don’t trust and verify.

 

[stuff and nonesense]

Ever since I was almost hosed at Fry's, my hard rule is to open and perform the best check I can before I leave the store. Hard to do with a video card outside of visual that it's at least the housing it claims to be. But it's something and because you never left there's zero provision for them to claim you are the one pulling any shenanigans.

Back during the first ThreadRipper days, I was going to buy I motherboard from them. Fry's was always on the slimier side of things, even their new boxes always had evidence of them having been opened. And they had a nasty habit of blaming everything on the customer to deny returns. So I opened the box in front of them only to find the pins on the mb socket were broken and bent. Had I left the store with that I _know_ they would have blamed me for the damage and denied the return.

"Trust", but verify! Always.

First time I had a processor without pins, 4790k I got the shop to install it.. safe not sorry. I’d suggest asking the bricks and mortar vendor to update the bios if you are buying across ‘generations’ e.g. 9000 series AMD with 600 series motherboards.. if they want a sale they will.

Considering the problems with Asrock and x3d chips, it’s worth buying the processor and motherboard from the same place at the same time. RMA problems should be minimised. In the UK the retailer is responsible for service in the event of faults so a problem caused by Asrock where the CPU has died has to be sorted by the retailer.
It sucks for the retailer but they should be reimbursed within a reasonable time.

 

[bill001g]

Fry's was always on the slimier side of things, even their new boxes always had evidence of them having been opened.

Fry's in the beginning was good. Hard to say exactly when it started to go downhill. Near the end nobody would loan/sell them inventory because they didn't pay their bills. Seems there was a executive that ran the purchasing that was embezzling money and it was massive enough to kill large company like fry's

 

[Jabberwocky79]

I feel like this is bottom of the barrel reporting at this point. Can we stop reporting on reddit for f's sake.

I guess you only want tech news if it comes from other tech sites? Or where, exactly? If Zotac did a full press release would that qualify as reportable in your eyes? I'm genuinely baffled by your complaint.

 

[Pierce2623]

Of course Zotac is the one with this crap happening….

 

[kep55]

Hmm...NVidia is just down the road from that store. Maybe the switch occurred at the factory?

 

[UnforcedERROR]

Finally broke down and bought a 5090 from Newegg. Luckily, no backpacks. The new MSI card works great. I traded in my 4090 MSI card to them for a $1600 credit. I could have gotten a bit more using ebay, but didn't want to take a chance with the scammers on there. Given that is the cost I paid for the 4090 2.5 years ago, I can't really complain about a free card for the last 2.5 years. Pretty sure the 5090 will maintain its price/value as well.

I'd argue that would be a good deal, except 5090 prices on NewEgg are $1000+ MSRP. Not really "free" in this case. I'm not knocking you, but this is largely why I didn't trade in my 4090: the economics didn't make sense relative to performance gain.

 

[3tank]

I remember when I bought an open-box 3080 TUF from MicroCenter for like $1800 (yeah- I know...) during the "Covid" GPU droughts after stumbling into one at a store.
I went through more crap than I would if I tried cashing a check in a bank I wasn't a customer of.

 

[acadia11]

First mistake was buying a 50 series. People just buying new to have new, Ill be keeping my 3090 ti for another 5 years at least, 3 years strong on an asus rog strix liquid cooled aio card and been told they fail in 6 months Im still waiting on mine lmao

Buy what works for your use case, I didn’t build a PC for myself for more than a decade cause it fit my use case, and I had access to other machines, I have sense built a machine with all the trimmings …and may last ?, it’s not buy or don’t buy, it’s what’s the use case for that person.

 

[etoven]

A customer received a Zotac Gaming GeForce RTX 5090 Solid OC but found the box packed with backpacks, prompting an investigation that revealed additional impacted cases.

Dude, where's my GPU? — Microcenter customer gets backpack-stuffed box instead of RTX 5090 : Read more

That statement gives off "I assume your full of it even though there's multiple reports energy."

Thats a piss poor way to manage a company that's the kind of place you don't send your business. Company sounds like its run by white trash.

A customer received a Zotac Gaming GeForce RTX 5090 Solid OC but found the box packed with backpacks, prompting an investigation that revealed additional impacted cases.

Dude, where's my GPU? — Microcenter customer gets backpack-stuffed box instead of RTX 5090 : Read more

 

[Joomsy]

It's not just to have new. If you play in 1080p then yeah, you can hold another 5 years, but people with a 4k monitor need to update more often than once a decade.

I'm fairly certain a 3090 Ti can do more than 1080p if my MSI 3060 can handle 1440p@21:9 without issue. Granted, I play on Linux, so I don't have the Windows overhead, and I overclock it, but I usually average 70 to 165 frames, depending on the game. Heavier 3D games typically hover around the lower to mid range of that, which leaves me perfectly content. I'm also of the opinion that ultrawide provides a more immersive experience than 4K. It's like having a personal IMAX; your entire peripheral vision is just your game, and it's a high enough resolution to look crisp.