I have an ASUS x550ca laptop and recently have been unable to play DVD's on it as i like to do. various issues have occurred with it. the drive doesnt always show under file explorer - this pc. same thing under device manager, its not there, even the dvd/cd drive option which the drive should be listed under isnt there. even if they are it still wont work. and whether or not i can even open the drive door is a lottery, sometimes it opens sometimes it doesnt. and obviously dvd's arent playing, where as before it would automatically play a dvd, now it isnt and when i start up the player manually (ASUSDVD) it just says there is no disk in the drive, i have tried some fixes, like going to device manager, dvd/cd drive (if it s there) right click on the drive i want if its there, uninstall and restart, but that isnt working like it has done before. HELP!!, its sad but im starting to feel lost without the drive working lol