Ebay Buyer bought card, Claims there is a problem

[Christopher Aubert]

The buyer bought a EVGA GTX 960 4gb SSC used in perfect working condition on 9/11/16, and he said this:

"I am writing in hopes of preserving my rights under buyer protection. I assembled a computer yesterday with a new power supply and it booted through the graphics card into bios perfectly but 5 minutes later there was pop and arc inside the case and the power supply smells burnt. I disassembled the graphics card enough to inspect the board and found that it was covered with something like an oily dust. I carefully wiped the graphics board clean and inspected it under magnification not noticing any obvious damage or signs that an arc had occurred in the graphics card. But i will not be able to test it again until I have a new power supply available."

First off, what is a "pop and arc"? I did some googling and I cannot find an answer that makes sense. Also, I highly doubt that the graphics card is the source of the problems, sounds like a power supply problem. Also, I don't believe that the buyer protection actually covers things like this, and it's been over two weeks since he bought the card. I don't want to respond before I consult some people that know more about this stuff than I do.

Let me know what you think!
Chris

 

[detectivedavidhoffman]

Don't sell anything on eBay unless you can afford to take the loss. As others have said, they'll always side with the buyer. What's right or ethical is of little relevance. I don't sell graphics cards on eBay for this reason. I'd rather sell one locally for cash for half of what I might get on Ebay, because at least then the deal is done.

 

[terky]

You are totally right, i lost 2-3 items on ebay becouse of this and Paypal literally did nothing.

Time to comeback.

 

[USAFRet]

What do you guys think ? Thank you in advance

I think you should not scam the seller.

 

[terky]

He probably has money to take another one 🙁

 

[muddyparrot]

and what if he hasn't? what if its someone trying to get some money together for an upgrade? or what if they need to sell some belongings because they lost their job and have bills to pay? although the second scenario is unlikely it could be the case. I cant understand this mentality of staling from someone so you can replace something as trivial as a graphics card.