Ebuyer RMA

[yumpum]

Hello again everyone,

Unfortunately I am having to RMA my HD 5770 card back to Ebuyer, which has been accepted and is being collected tomorrow. Anyway I have just noticed that the card (http://www.ebuyer.com/product/191864) is no longer sold by ebuyer.

Does this mean I am going to have to wait a very long time to get a replacement? What will happen?

Thanks

 

[g00fysmiley]

most companies will still have replacment parts or have acess to replacment parts, but ocationally you'll get an equivilant part that is equal or better, happens with laptop rma's alot

 

[acer0169]

Ebuyer normally give you credit for the same amount, or will sometimes give you the next model up.

I use ebuyer a great deal and have around £6k worth of business with them to date (around 200+ orders). The few times this has happened I've rang ebuyer and asked for a different part, and to pay the difference. I've returned two GPU's and got the next model up and paid around £5-10 which was the difference in price.

I've never been turned down when doing this - they understand an RMA is to get a replacement item.. not to keep you waiting for months