I have no issue with turning in people who have child pornography on their PC. However, given that people do buy computers second-hand, I do have issue with turning in someone after a data recovery process has completed. If data recovery software has been run on the computer, how does Geek Squad know for certain that the present owner of the computer is the one that downloaded the child porn? Maybe they bought the computer second-hand and the previous owner downloaded it... Not everything is as cut and dry as it appears. Also, there's no reason for Geek Squad employees to be going through someone's personal files, even after a data recovery attempt. That is something Best Buy needs to address. There's potential for criminal activity there.... I'm all for stopping these sick people, but things have to be done the right way. If someone is using child porn as a wallpaper, that's one thing. If it's recovered from a hard drive after being deleted, that's something completely different.
Btw, if your vehicle has wheel locks and you're expecting your tires to get rotated when you get your oil changed, expect someone to go through your glove box and/or trunk. I had a friend that found a huge collection of child pornography in a customer's trunk because he had wheel locks on his car and his wheel lock key was in his trunk. So, either leave it in a cup holder or expect someone to go through your vehicle to find it.