Epson 645 cyan print issue

SandraK

Distinguished
Sep 18, 2011
4
0
18,510
I recently acquired and Epson 645 workforce. It works great, except the blue refuses to print. The cartridge is not empty (about halfway according to a check). I have cleaned the head and nozzle multiple times with rubbing alcohol unsuccessfully. If I could, I'd take that piece out of the printer and check the underside, buuuut I can't reach the printer. Yellow, magenta, and black work fine. It just acts like cyan doesn't exist.
I'd be grateful for any additional tips.
 
Solution
You pretty much checked everything you could without replacing the print head. Which would be the next step to try. Trying a new cartridge may also work.