[SOLVED] epson perfection 370 not recognized on my mac (os Catalina)

[cqangel]

Hi folks,

All of a sudden, my epson 370 scanner isn't being recognized by my mac. It was working fine a couple of days ago. I just tried to open the application and now the scanner settings window comes up but there's no scanner recognized, even though all the power cords are working. I redownloaded and reinsstalled the driver, restarted the computer but still the same thing. Any ideas as to what to do to solve the issue?

Thanks,
Carl

 

[spinningstill]

This is through Wifi? Try restarting your modem/router.

I could not connect my two machines via the network for about a week and decided to try logging into the Modem. I simply logged in and all is good. Sometimes a Modem/Router restart is what is needed.

Grace and peace.

 

[cqangel]

This is through Wifi? Try restarting your modem/router.

I could not connect my two machines via the network for about a week and decided to try logging into the Modem. I simply logged in and all is good. Sometimes a Modem/Router restart is what is needed.

Grace and peace.

Hi Gary, Thanks for the prompt response! My iMac is hardwired into the router, actually, so I don't understand why this is happening. Driving me nuts. The driver reinstalled "successfully," and yet when I open the app, the scanner which is plugged in, still isn't recognized. Should I try wifi?

 

[spinningstill]

Would still restart your Router/Modem. Check to make sure the App is authorized in security.

You have unplugged all cables and plugged them back in? Should work hardwired, can try WiFi as a troubleshooting step.

I just threw away a charging cord with no cracks for an iPhone 6, it was not charging on multiple devices.

Have you tried another computer?