"Error: -1 - Wordperfect office files have been damaged or modified. Please reinstall from your original source."
Note: All the errors I've seen for the problem shows it as "Error 38 . .. "
Background: WP-11 and WPx4 (14) originally installed on an AMD64 Gateway 5220 PC using WinXPx32_Pro with both versons working great. When the Gateway MOB failed I moved the XP HDD to a HP Elite m9340f with Acronis Universal Restore (What a job that was!).
ALL installed programs including some 16 bit programs AND WP 11 tested and all work. I have followed several forums suggestions including making sure Protexis Licensing V2 was checked, started and set to automatic to manually uninstalling WPx4 including register entries. I reinstalled WPx4 and SP-2 (WPx4 OEM Standard) with AVAST turned off (I originally had Norton but had to uninstall and manually remove register entries when I could not longer get Norton to authenticate my subscription. The register 'cleaning' was prompted because some 'Norton' entries were blocking a couple of 16bit programs from launching.)
After 3 "Repair" attempts and 2 complete installs, I'm still receiving the same error. I can't 'see' that WP-11 has anything to do with it since both versions were previously working. I asked COREL and of course, since it's not the latest edition, they gave me the runaround with any attempt to answer my question.
Is there anyone who have had this issue and fixed it.
Note: All the errors I've seen for the problem shows it as "Error 38 . .. "
Background: WP-11 and WPx4 (14) originally installed on an AMD64 Gateway 5220 PC using WinXPx32_Pro with both versons working great. When the Gateway MOB failed I moved the XP HDD to a HP Elite m9340f with Acronis Universal Restore (What a job that was!).
ALL installed programs including some 16 bit programs AND WP 11 tested and all work. I have followed several forums suggestions including making sure Protexis Licensing V2 was checked, started and set to automatic to manually uninstalling WPx4 including register entries. I reinstalled WPx4 and SP-2 (WPx4 OEM Standard) with AVAST turned off (I originally had Norton but had to uninstall and manually remove register entries when I could not longer get Norton to authenticate my subscription. The register 'cleaning' was prompted because some 'Norton' entries were blocking a couple of 16bit programs from launching.)
After 3 "Repair" attempts and 2 complete installs, I'm still receiving the same error. I can't 'see' that WP-11 has anything to do with it since both versions were previously working. I asked COREL and of course, since it's not the latest edition, they gave me the runaround with any attempt to answer my question.
Is there anyone who have had this issue and fixed it.