PC Specs
Motherboard: Gigabyte x870E Xtreme Ai Top
CPU: Amd 9800x3d
CPU Cooler: ASUS ROG RYUYJIN III 360 ARGB Extreme
RAM: 2x48GB G. Skill Ripjaws M5 Rgb
PSU: MSI Meg Ai1600T
SSD: samsung 990 pro 4tb m.2 2280
GPU: Asus RTX 5090 Rogue Astral OC
Fans: 7x MSI MPG EZ120 argb fans
Case: MSI Meg Maestro 700L PZ
Monitor: LG 39GS95QE via DP2.1 cable
OS: Windows 11 Pro
The problem I am having, which i first thought was the display port cable but i have since ruled out, is that when i boot after the system is turned off, i very quickly get motherboard error ‘4d’ with boot light illumination and black screen. It gets frozen in this state and will not boot.
If i switch off the pc manually and turn it back on, it goes through several boot codes and then will get stuck on 84 or 86 error. None of these including the ‘4d’ error are listed in the manual.
On 3rd power cycle, the system goes through about 2 minutes of random codes and then eventually the monitor turns on and it boots! Everything works fine once it boots, i stress tested CPU in cinebench, gpu in 3d mark, and ran memtest86 for 8 hrs with no errors. I have ran a couple games and no crashes, cpu runs at max during testing of 84c on core 4 and most other cores in 70s. During gaming the cores do not exceed 70c.
The GPU works well and games running well, around 200 to 240 fps on COD BO6 for example, with extreme graphics preset in game and running up to 2925mhz max gpu core clock and 14000 mhz memory. No overclocks applied to CPU or GPU, except i did enable xmp in bios and it did not change the boot issue.
I have tried a couple things, switching monitors, trying hdmi instead of dp, swapping dp cables, updated bios, cleared cmos multiple times, and to no avail. System still hangs on ‘4d’ at first boot, and takes usually 3 power cycles on and off to boot into the os and pull the boot screen onto the monitor. The boot is always delayed, as if i am switching on the mobo for the first time or after a cmos reset.
So my main questions: do I have a faulty motherboard here? Is there anything I could try to fix the problem? Has anyone else had this issue? I contacted gigabyte by submission of a ticket and included all these details and no one from Gigabyte has even read my ticket and it has been about a week. I have a couple weeks left for the hassle free returns. Any advice would be greatly appreciated!
Motherboard: Gigabyte x870E Xtreme Ai Top
CPU: Amd 9800x3d
CPU Cooler: ASUS ROG RYUYJIN III 360 ARGB Extreme
RAM: 2x48GB G. Skill Ripjaws M5 Rgb
PSU: MSI Meg Ai1600T
SSD: samsung 990 pro 4tb m.2 2280
GPU: Asus RTX 5090 Rogue Astral OC
Fans: 7x MSI MPG EZ120 argb fans
Case: MSI Meg Maestro 700L PZ
Monitor: LG 39GS95QE via DP2.1 cable
OS: Windows 11 Pro
The problem I am having, which i first thought was the display port cable but i have since ruled out, is that when i boot after the system is turned off, i very quickly get motherboard error ‘4d’ with boot light illumination and black screen. It gets frozen in this state and will not boot.
If i switch off the pc manually and turn it back on, it goes through several boot codes and then will get stuck on 84 or 86 error. None of these including the ‘4d’ error are listed in the manual.
On 3rd power cycle, the system goes through about 2 minutes of random codes and then eventually the monitor turns on and it boots! Everything works fine once it boots, i stress tested CPU in cinebench, gpu in 3d mark, and ran memtest86 for 8 hrs with no errors. I have ran a couple games and no crashes, cpu runs at max during testing of 84c on core 4 and most other cores in 70s. During gaming the cores do not exceed 70c.
The GPU works well and games running well, around 200 to 240 fps on COD BO6 for example, with extreme graphics preset in game and running up to 2925mhz max gpu core clock and 14000 mhz memory. No overclocks applied to CPU or GPU, except i did enable xmp in bios and it did not change the boot issue.
I have tried a couple things, switching monitors, trying hdmi instead of dp, swapping dp cables, updated bios, cleared cmos multiple times, and to no avail. System still hangs on ‘4d’ at first boot, and takes usually 3 power cycles on and off to boot into the os and pull the boot screen onto the monitor. The boot is always delayed, as if i am switching on the mobo for the first time or after a cmos reset.
So my main questions: do I have a faulty motherboard here? Is there anything I could try to fix the problem? Has anyone else had this issue? I contacted gigabyte by submission of a ticket and included all these details and no one from Gigabyte has even read my ticket and it has been about a week. I have a couple weeks left for the hassle free returns. Any advice would be greatly appreciated!
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