Error Message - Do not understand

G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.basics (More info?)

I recently purchased a Dell Inspiron laptop. The OS is Windows XP Home with
SP2 (pre-installed). I have been having a problem with installing and
uninstalling certain programs. For example, when I try to INSTALL Norton
Anti Virus, I get the message "Error 1606. Could not access network location
%USERPROFILE%\Recent\." The program then refuses to install. In the same
manner, when I tried to UNINSTALL one of Dell's programs, Jasc Paint Shot
Photo Album 5, I get the SAME message, and the program refuses to uninstall.



The Dell technicians advise me to "RESTORE" the computer to its original
state. Of course, then I lose the two week's work that I have done in
setting up my programs, settings, etc., and I'm not sure it will cure the
problem.



Can anyone advise me what this error message means? I am NOT on a network
and am the ONLY user with no other "account" set up.
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.basics (More info?)

The user profile contains files associated with each user - in this case you
'Recent' refers to the folder which contains shortcuts to recently used
documents etc

I assume that you have deleted or corrupted this folder

Try this

Go to Documents and Settings/your name
then ensure you can see hidden folders
(To do this Tools menu / Folder Options
then view
then ensure show hidden files and folders is selected)

Now you should see a folder (sort of faded) called Recent
I think it will not be there so create it

I hope this works

Patrick


"Bugsy" wrote:

> I recently purchased a Dell Inspiron laptop. The OS is Windows XP Home with
> SP2 (pre-installed). I have been having a problem with installing and
> uninstalling certain programs. For example, when I try to INSTALL Norton
> Anti Virus, I get the message "Error 1606. Could not access network location
> %USERPROFILE%\Recent\." The program then refuses to install. In the same
> manner, when I tried to UNINSTALL one of Dell's programs, Jasc Paint Shot
> Photo Album 5, I get the SAME message, and the program refuses to uninstall.
>
>
>
> The Dell technicians advise me to "RESTORE" the computer to its original
> state. Of course, then I lose the two week's work that I have done in
> setting up my programs, settings, etc., and I'm not sure it will cure the
> problem.
>
>
>
> Can anyone advise me what this error message means? I am NOT on a network
> and am the ONLY user with no other "account" set up.
>
>
>
>
>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.basics (More info?)

"Error 1606. Could not access network location <common administrative tools>. All users\"
error message when you install a program
http://support.microsoft.com/default.aspx?scid=kb;en-us;315352

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

Get Windows XP Service Pack 2 with Advanced Security Technologies:
http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx

-------------------------------------------------------------------------------------------

"Bugsy" wrote:

| I recently purchased a Dell Inspiron laptop. The OS is Windows XP Home with
| SP2 (pre-installed). I have been having a problem with installing and
| uninstalling certain programs. For example, when I try to INSTALL Norton
| Anti Virus, I get the message "Error 1606. Could not access network location
| %USERPROFILE%\Recent\." The program then refuses to install. In the same
| manner, when I tried to UNINSTALL one of Dell's programs, Jasc Paint Shot
| Photo Album 5, I get the SAME message, and the program refuses to uninstall.
|
| The Dell technicians advise me to "RESTORE" the computer to its original
| state. Of course, then I lose the two week's work that I have done in
| setting up my programs, settings, etc., and I'm not sure it will cure the
| problem.
|
| Can anyone advise me what this error message means? I am NOT on a network
| and am the ONLY user with no other "account" set up.
 

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