Error when upgrading to Windows 10.

[opticgeekify]

Hello,
Today i tried to upgrade from Win 8.1 to Win 10. As i was impatient i downloaded the media creation tool and attempted to upgrade from there. Everything goes perfect right up till it restarts and starts copying files. My computer suddenly turns off during this phase. (Did it at 3% , 14% and 30%). When i turn my laptop back on it reverts back to Windows 8.1.

My first thought was overheating however normally when i turn my laptop back on it tells me that. This time i was not told it. I also have a cooling pad too prevent my laptop from getting too warm.

Once the laptop has booted into Windows it tells me the following:
0xC1900101 - 0x2000c & The installation failed in the SAFE_OS mode phase with an error during APPLY_IMAGE operation

i have tried to install 3 times now!
Does anyone have any suggestions upon what to do?

 

[Someone Somewhere]

It sounds like this means you don't have enough disk space.

Ensure you've got at least 10-15GiB free.

 

[jpishgar]

Did you run Windows Update before attempting to install Windows 10? There might be some very critical updates waiting for you before taking the plunge to Windows 10, and lacking these could cause you some major issues with installation.

-JP

 

[IInuyasha74]

If you frequently have heating issues, just an added note, you shouldn't use a cooling pad. It typically doesn't get adequate air flow going, and because it pulls extra power from the PC, it causes more heat to build up inside. It is best you avoid using any kind of cooling like that.

You also might try saving it to a USB drive, and then running the upgrade off of that. It could be there is a problem with how it is saving the image to your C: Drive.

 

[Someone Somewhere]

and because it pulls extra power from the PC

The conversion losses for another amp or so at 5V should be negligible... think one watt max.

Cleaning the fan is a far better idea, though. Main thing a cooling pad does is get your PC off the surface so it can suck air in.

 

[IInuyasha74]

and because it pulls extra power from the PC

The conversion losses for another amp or so at 5V should be negligible... think one watt max.

Cleaning the fan is a far better idea, though. Main thing a cooling pad does is get your PC off the surface so it can suck air in.

You are right, it isn't much, but it still adds up. Assuming the system doesn't have a dedicated GPU and just uses a single relatively modern CPU with an iGPU, he probably has about a 35 W TDP from the CPU, an extra 4 W from the chpiset, and another 1 W from the fans, in a space with very little airflow. Having it sit on there to let the air flow unrestricted is fine, but ever watt counts in these restricted form factors.