Question Error while updating from Win 8.1 to Win 10

[n_dewachter]

Hi,

I have following error while upgrading from 8.1 to 10. See logs setupact and setuperr attached, which I find in C:\$WINDOWS.~BT\Sources\Panther.
I ran SFCFix but no errors found.

Logs available on:
https://we.tl/t-eb2Ho9xwvF

My PC specs are as follows:
Acer Predator G3-605 DDR3-SDRAM i7-4790 Intel® Core™ i7 16 GB 1000 GB HDD Windows 8.1 PC Black, Orange :
Intel Core i7-4790 (3.60GHz, 8MB), 16GB DDR3 SDRAM, 1TB HDD SATA/300, DVD SuperMulti, NVIDIA GeForce GTX 745, Ethernet, WLAN 802.11b/g/n, Bluetooth, Windows 8.1 64-bit

No virusscanner running, no peripherals, etc.

Anyone that can help?

Cheers
Nikolas

 

[USAFRet]

How are you invoking this Update?
Where did the Win 10 thing come from?

 

[n_dewachter]

I used an ISO which I downloaded from the Microsoft website

 

[USAFRet]

I used an ISO which I downloaded from the Microsoft website

'an ISO'.

And how did you invoke this update?
Step by step, please.

 

[n_dewachter]

Hi,

I used the official MS page https://www.microsoft.com/en-us/software-download/windows10. It lets you download MediaCreationTool21H2 tool that guides you through the update. The tool lets you download the update on line, or let you save it on a USB-stick to install it as an ISO. I tried both but bot gave the same outcome. At around 73% of the finalisation of the update, it crashes and it sayes Windows 10 installation failed (nothing more). So i looked into where to find the logs and these are the ones I attached onto the first post.

 

[Colif]

So you can create USB?
How are you running update?
Boot from USB or
Go to file explorer, navigate to USB & run setup?

I would try updating without internet connection, it might be trying to get updates at that stage.

 

[n_dewachter]

Hi Coilf,

Thanks for your help. Indeed it helped to install without internet connection.
After all, I finalized to update to Win 10. It seemed that there was an issue with the installation of the updates during the Win upgrade. I switched off the interconnection and was then able to upgrade.

However, Win 10 tells me now to activate the Windows software, despite the fact that I had a legitime Win 8.1 version.
How can get Win 10 activated?

Best regards,
Nikolas

 

[Colif]

have you gone into settings/update & security/activation and put your win 8.1 key into here?

https://support.microsoft.com/en-us/windows/activate-windows-c39005d4-95ee-b91e-b399-2820fda32227

The only people who can normally help with activation are Microsoft, they can fix it from their end.

 

[n_dewachter]

Hi Colif,

Thanks for your help. Found the solution in the meantime.
Thanks for your help. This thread may be closes.

Cheers,
Nikolas