[SOLVED] Ethernet connection issue

[fiyuhipu]

Hi there. have had my pc for about 6 months now from pc specialist. I noticed my internet was kinda slow and was having trouble connecting to origin client for example . Web pages was taking so long to load and sometimes even saying cant connect to the website or words of that kind although the pc does say it is connected to the internet when looking in windows network . This is using the network cable from pc into my router .

I then thought ok i would try something, so i removed the cable from back of pc and turned on the wifi . Everything started working great again , all good and no issues .I then started to think maybe a cable issue .

I then used a new network cable from router to the pc made sure the wifi was off , and still the same issues, slow loading web pages or not even connecting to the web page at all, could not start several programs that require a connection

So i have eliminated the cable as tried a new one , it works great when the pc is set on wifi . the only two options left would be router or maybe the network cable socket on the motherboard has gone up the wall .

I do not think its the router bt homehub 6 , as i have another network cable from it running into home plugs and connecting to my tv and x box and i do not have any issues at all when using them, and i did try the same port on router to the pc in fact i tried every port on the back of the router.

Any advice be great. Thank you

 

[SamirD]

I think you are looking at a potential hardware issue so the call to pc specialist will probably be your best bet, but if you wanted to full confirm the issue is hardware, boot up a linux live cd/usb and see if you have issues there as well. If you do, confirmed hardware issue. If you do not, it could just be a windows software issue.