Ethernet not connecting to internet but wireless working [SOLVED]

[ablood]

My computer will not connect with an ethernet cable (it is a good cable btw) but my wireless is working just fine.

I ran malware and mcafee and all is good... nothing worked, but then I restored to the last system restore point. This worked, but the problem returned... so I did another system restore, which worked again.

Then, it happened again... so I went to restore it again, but this time the restore was not far enough back in time... so now I am stuck. I have spent some time on this and can not resolve it. I have searched the posts here and tried some of the fixes that seemed to work for others, but none are working for me.

I have Vista Ultimate (ugh) and it doesn't appear to be one of their updates. so...

Windows IP Configuration

Host Name . . . . . . . . . . . . : chaz
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8001/8003/8010 PCI Gigabit Ethernet Controller
Physical Address. . . . . . . . . : 00-13-D4-5D-E1-6F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce 10/100/1000 Mbps Ethernet
Physical Address. . . . . . . . . : 00-13-D4-5D-D9-39
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::4978:6742:d283:b2fe%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.102(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, June 29, 2015 10:51:05 AM
Lease Expires . . . . . . . . . . : Tuesday, June 30, 2015 10:51:04 AM
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 201331668
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-3A-FB-BA-00-13-D4-5D-D9-39
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{09922C0C-D101-4BF5-9F63-D0F4CF4EADB3}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{A6EE1289-0B5C-4305-8141-131A152A0293}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


Note: ISP is no help... they say all is good and it is a network cable. It is not a network cable...Thanks in advance.

EDIT: 2 hrs later

I uninstalled McAfee and the internet is connected (although it takes forever to recognize connection now). I tried reinstalling McAfee...and interestingly, the internet connection shows connected, but no browsers will connect to internet... So, I uninstalled McAfee again...still shows connected, but actually is connected.

So, problem appears to be McAfee. Anybody know what I should do to keep the AntiVirus, but also keep internet?

Thanks again.

 

[gbb0330]

run the following commands and let us know the results.
ping 192.168.1.254

ping 8.8.8.8

ping www.yahoo.com

 

[hammy434]

probably McAfee firewall is blocking your internet.

i searched google for "mcafee breaks internet connection" and found these:

http://service.mcafee.com/faqdocument.aspx?id=TS101346
https://community.mcafee.com/thread/49855

so maybe its a common problem. hope those links help

 

[ablood]

Yes... when you go to the 1st article - McAfee explains that this problem is 'an emerging issue, and a root cause has not yet been identified.'

The only one of their 3 solutions that worked for me is to install McAfee without a firewall.

Rule 5—"Your Firewall Should Not Make You More Vulnerable" - from McAfee's own business briefs - Eight “Must-Have” Firewall Rules

Seems kinda like a deal-breaker.

Thanks for the quick responses. AB

 

[hammy434]

you can use windows firewall though

 

[debilou]

Yes... when you go to the 1st article - McAfee explains that this problem is 'an emerging issue, and a root cause has not yet been identified.'

The only one of their 3 solutions that worked for me is to install McAfee without a firewall.

Rule 5—"Your Firewall Should Not Make You More Vulnerable" - from McAfee's own business briefs - Eight “Must-Have” Firewall Rules

Seems kinda like a deal-breaker.

Thanks for the quick responses. AB

 

[ragrep]

I have the same problem with windows 10......I went back to windows 8.1 because i could easily. I only have wireless connection to internet. The computer sees the wireless connection but won't allow it to connect. Should I reinstall Windows 10 and try the fix.