Question Ethernet port "Freezing"?

[Markus Nirim]

So i have a new pc, and a new internet. I have my pc connected directly into the modem. I can connect to the internet well, but after some heavier loads my ethernet plug seems to "freeze"? It thinks its still connected to the router, but when i log into my router via my phone, it isnt connected. Ive also tried to Ping the router from command prompt, but no contact. if i try to unplug the cable, it still says on network connections that its plugged to "(name of modem)" modem. It will not reconnect to it before i either restart the pc, or disable and enable the ethernet port.

I have tried all the different correct drivers i can find for the port. The cable is fine and tested on another pc. I have tried turning off the power management setting. Updated just about anything i possibly can think of, but still no luck. Im tired of having my internet disconnect during important times and having to reset it. So i hope that this is something someone knows off. Thanks

 

[bill001g]

If you can unplug a cable and the port stays active you likely have a hardware failure. The basic status and connection speed stuff is done by the ethernet chip at a hardware level it does not really use a driver for that.
You have done the one thing that although unlikely might make a difference. You want to use a driver directly from the chipset vendor site like intel or realtek or whoever makes your ethernet chip.

I guess it is good that a pcie ethernet card is pretty cheap and only need a 1x slot. So if you have any extra slots it should be fairly easy to replace. You can also use a USB device but if you want gigabit speeds you will need to use USB3.

 

[Markus Nirim]

If you can unplug a cable and the port stays active you likely have a hardware failure. The basic status and connection speed stuff is done by the ethernet chip at a hardware level it does not really use a driver for that.
You have done the one thing that although unlikely might make a difference. You want to use a driver directly from the chipset vendor site like intel or realtek or whoever makes your ethernet chip.

I guess it is good that a pcie ethernet card is pretty cheap and only need a 1x slot. So if you have any extra slots it should be fairly easy to replace. You can also use a USB device but if you want gigabit speeds you will need to use USB3.

ok, thanks for the help. buying something is no problem. glad its most likely hardware and not me doing something dumb hardware problems are annoying but nothing i can do anything about.