I'm not sure what computer spec info I would need to provide just yet, other than the fact I have the W10 OS, but the deal is, my laptop accepted an Ethernet connection just fine until it had a little freak out and the screen went black. I don’t know why. It also kept booting itself when I turned it off, but to a black screen, so I left it a while, and when I went back to it, it was on and scanning the C drive, and hasn't been an issue since. It asks to scan the C drive every time I boot it up, though, and has been for a little while, so I’m unsure if that’s part of the issue. It accepted Ethernet perfectly well pre-screen issue though, regardless of asking to scan the C drive. Online advice suggests seeking the Ethernet info in the Device Manager and disabling it, but I don’t even have that there from what I can tell. Any thoughts/queries about spec/more details? It’s a real pain in the butt having awful or no internet upstairs. Thanks in advance.