Ethernet won't work.

[Avidius]

I've been attempting to connect to the internet using ethernet but to no avail. I have the ethernet cable hooked up from the router to the LAN port (assuming that is what you are supposed to do). No light flashes are coming from the cable either. I went into device manager on Windows 10 and found something called the "Ethernet controller" and tried to update the driver. It said it would scan the computer and the internet, but it can't get to the internet because there is no wireless network card. Please help!

 

[mcnumpty23]

in device manager when you tried to update the driver did it show a driver already installed?

if it did in device manager ethernet controller properties look for a power management section--untick turn off this device to save power

 

[Avidius]

in device manager when you tried to update the driver did it show a driver already installed?

if it did in device manager ethernet controller properties look for a power management section--untick turn off this device to save power

There is no driver installed. I don't know how to find the driver online other than search for it. I'm sure I could download it onto a flash drive and install but I don't know how to find it online. I found a couple of drivers for LAN for my motherboard (MSI Z97 Gaming 5). Should I try these?

 

[mcnumpty23]

yes if no driver installed its because windows doesnt have every single lan driver mine dont get installed either on a clean install

you just go to motherboard makers site and put the model in and install it from usb

 

[Avidius]

I downloaded the Killer LAN driver and it says I need to install it manually. It gave no explanation. Do you know how?

 

[USAFRet]

I downloaded the Killer LAN driver and it says I need to install it manually. It gave no explanation. Do you know how?

Does the file you downloaded end in .exe?
If so, then doubleclick it.
See what happens.

 

[Avidius]

It does not end in .exe. It is a zipped folder called Killer_network_w10_inf. I was told to install manually and do not know how.

 

[mcnumpty23]

usually its an exe file

is it large or small size?

if its large--ie over say 25mb then it should have an exe that installs the driver and networking software

if its small then make a new folder and unzip it into that

then go to device manager and go through the manual install pointing it to that folder when it asks for driver location

 

[USAFRet]

It does not end in .exe. It is a zipped folder called Killer_network_w10_inf. I was told to install manually and do not know how.

OK, so unzip that folder to somewhere.
Either there is an exe inside that
or
If you tell Windows to install a driver, navigate to that location you unzipped it.