Discussion Excess files leftover from reset

[allant]

had to do a reset to recover my computer. As a result have many files likes this one 00a708f92924e63f_0 dont know what they are or if I can delete them. Tried a delete but dont have authorisation.. How can I remove them and is it safe to do.

 

[Colif]

what type of reset was it? full or keep files?

where are the files it left behind?
normally resets only touch C drive so if you have other hdd everything will be left as is.

 

[allant]

windows 10 reset

 

[allant]

files are in c drive must be over 100 files with different 00a 0a 0ad 0ac etc

 

[DSzymborski]

You need to be more specific. There's no generic thing called "Windows 10 reset," it's something that you can do a few different ways.

 

[SkyNetRising]

files are in c drive must be over 100 files with different 00a 0a 0ad 0ac etc

What is the location of those files? (full path)
Show screenshot (upload to imgur.com and post link).

 

[allant]

reset can be found in settings... recovery.................all files are in C: drive

 

[SkyNetRising]

reset can be found in settings... recovery.................all files are in C: drive

What is full path to the files? Show screenshot.

 

[Colif]

what folder? is it in a folder called window.old?

there are 2 types of reset on that page. one that resets PC back to its OOBE (out of box experience) mode like it is when you first get a PC, and another that remembers logons and details of desktop.

I think the files he is talking about is the windows.old folder since its created after a reset
https://support.microsoft.com/en-us...-windows-f8b26680-e083-c710-b757-7567d69dbb74

 

[allant]

took 1st reply to save my files. files are not in a folder called "old" just in C: drive. If they are "old" how do I delete them as when I tried had no authority. Just as an extra this problem came about with password problems in hotmail and after 3 days with so called Microsoft support got no where. People I contacted were customer relations and I couldn't get any of the 3 support to pass me to Tech Support, so took the option to reset my PC.

 

[Colif]

screenshots might be needed then. upload to an image sharing website and show link here.

How much space are they taking up?

 

[allant]

I dont think you guys have any idea of what the solution maybe. whats a screen shot going to tell u?? If you are guessing then please dont contribute any further. Let someone who might have a solution answer. Thanks for your help anyways.

 

[USAFRet]

I dont think you guys have any idea of what the solution maybe. whats a screen shot going to tell u?? If you are guessing then please dont contribute any further. Let someone who might have a solution answer. Thanks for your help anyways.

Currently, there is exactly one person on the planet looking at these files. You.

We out here cannot give any safe advice as to whether to delete or not delete, until we have a better look at what is actually going on.
In addition, "reset" is a very nebulous term and function. That has been used for many different ways of getting a PC from Condition A to Condition B.

 

[Colif]

You haven't given us enough info to base a guess on. I said a reset can create a windows.old folder as it is true. That was based on the little information you have given us

If you don't have a windows.old folder then the extra files are a mystery still without knowing perhaps what folder they are in.

you can run this, it will show you what type of files they are

WinDirStat - Windows Directory Statistics

 

[Blackink]

Can you open the files?
Do they look familar?
If not, you don't need them and if it was me, I'd do a complete re-install of Windows: clean the hard drive completely.
How To: Windows 10 clean install tutorial

 

[allant]

I gave you all the information I had there are over 100 files in drive C not in a folder I told you I did reset and from where and how. If you dont know then best you say so. I cannnot delete the files as I dont have authorisation as I told that you before. Best not to guess and hope, it just wastes time and effort. Will continue to try and find a solution on the net thank you for your help.

 

[DSzymborski]

If you're going to snipe at people for not providing you a satisfactory answer after you continually refuse to provide any of the information that is required, this thread has run its course anyway.

 

[Colif]

The problem was a corrupt download from the reset . I have since done 2 re installs of windows and have a windows old file and the left over files from the reset have been removed in the process. Part of the reset problem along with a corrupt reset was a corrupt recycle bin. Hope this helps someone else with a similar problem. My advice is not to use reset at all.

I have to agree with his last sentence.