Question Experienced a blue screen then it restarted. What could possibly be wrong?

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Shyla V

Shyla V

Apr 30, 2025
6
0
10

This happened while I was editing in Lightroom CC. Need help!​

This popped up...
"See the end of this message for details on invoking

just-in-time (JIT) debugging instead of this dialog box. ************** Exception Text ************** System.ArgumentOutOfRangeException: InvalidArgument=Value of '-1' is not valid for 'index'. Parameter name: index at System.Windows.Forms.ListView.GetItemState(Int32 index, Int32 mask) at System.Windows.Forms.ListViewItem.get_StateImageIndex() at System.Windows.Forms.ListView.ListViewNativeItemCollection.Add(ListViewItem value) at System.Windows.Forms.ListView.ListViewItemCollection.Add(ListViewItem value) at Microsoft.Windows.ManagementUI.CombinedControls.EventHomeControl.UpdateLogSummaryUI() ************** Loaded Assemblies ************** mscorlib Assembly Version: 4.0.0.0 Win32 Version: 4.8.9310.0 built by: NET481REL1LAST_C CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v4.0.30319/mscorlib.dll ---------------------------------------- Microsoft.ManagementConsole Assembly Version: 3.0.0.0 Win32 Version: 10.0.26100.1 CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.ManagementConsole/3.0.0.0__31bf3856ad364e35/Microsoft.ManagementConsole.dll ---------------------------------------- System Assembly Version: 4.0.0.0 Win32 Version: 4.8.9310.0 built by: NET481REL1LAST_C CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll ---------------------------------------- MMCFxCommon Assembly Version: 3.0.0.0 Win32 Version: 10.0.26100.1 CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/MMCFxCommon/3.0.0.0__31bf3856ad364e35/MMCFxCommon.dll ---------------------------------------- System.Configuration Assembly Version: 4.0.0.0 Win32 Version: 4.8.9032.0 built by: NET481REL1 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll ---------------------------------------- System.Core Assembly Version: 4.0.0.0 Win32 Version: 4.8.9297.0 built by: NET481REL1LAST_C CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll ---------------------------------------- System.Xml Assembly Version: 4.0.0.0 Win32 Version: 4.8.9032.0 built by: NET481REL1 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll ---------------------------------------- System.Windows.Forms Assembly Version: 4.0.0.0 Win32 Version: 4.8.9256.0 built by: NET481REL1LAST_B CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll ---------------------------------------- System.Drawing Assembly Version: 4.0.0.0 Win32 Version: 4.8.9032.0 built by: NET481REL1 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll ---------------------------------------- EventViewer Assembly Version: 10.0.0.0 Win32 Version: 10.0.26100.1 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/EventViewer/v4.0_10.0.0.0__31bf3856ad364e35/EventViewer.dll ---------------------------------------- MIGUIControls Assembly Version: 1.0.0.0 Win32 Version: 10.0.26100.3912 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/MIGUIControls/v4.0_1.0.0.0__31bf3856ad364e35/MIGUIControls.dll ---------------------------------------- System.ServiceProcess Assembly Version: 4.0.0.0 Win32 Version: 4.8.9032.0 built by: NET481REL1 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.ServiceProcess/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.ServiceProcess.dll ---------------------------------------- ************** JIT Debugging ************** To enable just-in-time (JIT) debugging, the .config file for this application or computer (machine.config) must have the jitDebugging value set in the system.windows.forms section. The application must also be compiled with debugging enabled. For example: When JIT debugging is enabled, any unhandled exception will be sent to the JIT debugger registered on the computer rather than be handled by this dialog box. "

Here's from my minidump: https://drive.google.com/file/d/1vOqeYO7a29MmF-uk6_oadr1_RoWv5ArO/view?usp=drive_link
Screenshots of other details: https://drive.google.com/drive/folders/14RmFK_TNAxbwZnQ0GyEMVKOpfs_3eRN-?usp=sharing

BTW! I just got it fixed by an authorized shop and I got it on the 25th...
 
Thanks for the response.

*Have you run DISM and SFC to ensure Windows it healthy?
- I'm doing it right now.

Device Nitro ANV15-51
Processor 13th Gen Intel(R) Core(TM) i5-13420H 2.10 GHz
Installed RAM 8.00 GB (5.71 GB usable)
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Edition Windows 11 Pro
Version 24H2
Installed on ‎24/‎04/‎2025
OS build 26100.3915
Experience Windows Feature Experience Pack 1000.26100.83.0
 
8: kd> !error 0xc000009a
Error code: (NTSTATUS) 0xc000009a (3221225626) - Insufficient system resources exist to complete the API.

looks like a issue in ACPI interface (bios)

I would first go into bios and update it or make any change, change it back and save changes and reboot.

you should change the memory dump type to kernel and provide the kernel memory dump file (memory.dmp)
it can show what the system hardware that plug and play is trying to add.

BiosVersion = V1.18
BiosReleaseDate = 10/08/2024
SystemManufacturer = Acer
SystemProductName = Nitro ANV15-51
SystemFamily =
SystemVersion = V1.18

ProcessorNameString = REG_SZ 13th Gen Intel(R) Core(TM) i5-13420H

i will take a quick look at the drivers
 
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