Hi hoping someone might be able to help.
I recently installed the latest MS updates, and after rebooting my PC and logging back in, explorer crashed after a few seconds, then restarted and continued in this loop every few seconds.
After doing some investigation I've found that the update causing the issue is:
KB5048292 - Cumulative Update Preview for .NET Framework 3.5, 4.8 and 4.8.1 for Windows 10 version 22H2 x64
I was able to restore from a backup and test installing each update separately to find which caused the issue.
As far as I can see there is no way no to uninstall this update, or even stop it from installing. I did try using the Show/Hide Updates tool, but it doesn't list this update as an option, although I believe the tool may no longer be supported now.
Looking in the event logs I can see the following errors have occurred:
Faulting application name: explorer.exe, version: 10.0.19041.5247, time stamp: 0xc91815a0
Faulting module name: explorer.exe, version: 10.0.19041.5247, time stamp: 0xc91815a0
Exception code: 0xc0000005
Fault offset: 0x000000000001a4e5
Faulting process ID: 0x4710
Faulting application start time: 0x01db4d8a22fdf6b9
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\explorer.exe
Report ID: 92756840-855c-460f-adb6-aefbb2207138
Faulting package full name:
Faulting package-relative application ID:
DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "Unavailable" in order to run the server:
{DD522ACC-F821-461A-A407-50B198B896DC}
There are many more of the same DCOM errors for different services.
I have tried booting into safe mode and running:
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /RestoreHealth
sfc /scannow
I also tried using msconfig to disable all startup items and non Microsoft services, but this had no effect.
I also tried restoring from my backup, updating all my drivers to the latest versions, and then installed the update again, but the problem still reoccurred.
I did a search online and couldn't see any reported issues for KB5048292, so I'm not sure what else to try other than doing a reset and try reinstalling everything again in the hope a fresh instance of Windows will be stable.
I recently installed the latest MS updates, and after rebooting my PC and logging back in, explorer crashed after a few seconds, then restarted and continued in this loop every few seconds.
After doing some investigation I've found that the update causing the issue is:
KB5048292 - Cumulative Update Preview for .NET Framework 3.5, 4.8 and 4.8.1 for Windows 10 version 22H2 x64
I was able to restore from a backup and test installing each update separately to find which caused the issue.
As far as I can see there is no way no to uninstall this update, or even stop it from installing. I did try using the Show/Hide Updates tool, but it doesn't list this update as an option, although I believe the tool may no longer be supported now.
Looking in the event logs I can see the following errors have occurred:
Faulting application name: explorer.exe, version: 10.0.19041.5247, time stamp: 0xc91815a0
Faulting module name: explorer.exe, version: 10.0.19041.5247, time stamp: 0xc91815a0
Exception code: 0xc0000005
Fault offset: 0x000000000001a4e5
Faulting process ID: 0x4710
Faulting application start time: 0x01db4d8a22fdf6b9
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\explorer.exe
Report ID: 92756840-855c-460f-adb6-aefbb2207138
Faulting package full name:
Faulting package-relative application ID:
DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "Unavailable" in order to run the server:
{DD522ACC-F821-461A-A407-50B198B896DC}
There are many more of the same DCOM errors for different services.
I have tried booting into safe mode and running:
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /RestoreHealth
sfc /scannow
I also tried using msconfig to disable all startup items and non Microsoft services, but this had no effect.
I also tried restoring from my backup, updating all my drivers to the latest versions, and then installed the update again, but the problem still reoccurred.
I did a search online and couldn't see any reported issues for KB5048292, so I'm not sure what else to try other than doing a reset and try reinstalling everything again in the hope a fresh instance of Windows will be stable.
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