[SOLVED] External BluRay Burner/Reader won't play Blu-Ray films ?

[William Carter]

So, my gf bought an External BluRay Burner/Reader Archgon UltraSlim Optical Drive Model #md8107-u3 off Amazon, and it doesn't read Blu-Rays. It told her she had to get CyberLink PowerDVD, which she bought from the website (CyberLink PowerDVD 20) but it says it can't be installed unless she has version 19. So after paying $110 for the drive and $40 for the software, she still cant watch her blu rays. Does anyone know a software, preferrably free, that will allow her to watch BluRays with this device. (We have tried VLC Player and Windows Media Player = no luck) As always, your help is much appreciated.

 

[rgd1101]

does it see the blu rays disk at all? just not playing the video?
where the blu rays disk from?

 

[William Carter]

does it see the blu rays disk at all? just not playing the video?
where the blu rays disk from?

It sees the disk, it shows the title, when she hits play and tries to load it an error appears that say "Catastrophic Error: 8000-FFFF
The disks are retail... some from WalMart, some from Amazon, etc.

 

[rgd1101]

sound like windows issue.
backup your data
Try repair the windows installation
or https://answers.microsoft.com/en-us...em-files/bc609315-da1f-4775-812c-695b60477a93

 

[hang-the-9]

So, my gf bought an External BluRay Burner/Reader Archgon UltraSlim Optical Drive Model #md8107-u3 off Amazon, and it doesn't read Blu-Rays. It told her she had to get CyberLink PowerDVD, which she bought from the website (CyberLink PowerDVD 20) but it says it can't be installed unless she has version 19. So after paying $110 for the drive and $40 for the software, she still cant watch her blu rays. Does anyone know a software, preferrably free, that will allow her to watch BluRays with this device. (We have tried VLC Player and Windows Media Player = no luck) As always, your help is much appreciated.

You should be able to get a refund for the program, if it's asking for an older version she must have bought an upgrade.

I would also return that player to Amazon and get one with a bundle that has playback software included. https://www.amazon.com/Pioneer-BDR-...y+drive&qid=1613584644&sr=8-4&tag=googhydr-20

For VLC Player to work with commercial disks you need to do a bit of configuring https://www.videosolo.com/tutorials/play-blu-ray-with-vlc.html

 

[William Carter]

The VLC Player trick worked flawlessly!!! My fiance is so happy. Thank you so much! You are amazing!

 

[hang-the-9]

The VLC Player trick worked flawlessly!!! My fiance is so happy. Thank you so much! You are amazing!

Great, hopefully you can get the other software returned also.