External Hard Drive Cyclic Redundancy Error

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arlon

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Jun 11, 2011
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Hello,

I was transferring files from my external hard drive (Seagate, 250gb) when the power shut off. When I use the drive again, I got this cyclic redundancy error and windows suggest to format the drive. I can't do it now since I have many important files. I tried disk check but the drive is inaccessible (even in cmd prompt). Any suggestion please?
 
So I've currently removed my hard drive from my laptop which was "corrupt" and now I have it connected to my work comp through a USB as an external drive. I too am getting the CRC data error. Before I do the format, I just want to ensure I'm not losing my data... when I have the option to format, before hitting the format button, it doesn't really give me the option to "quick format"
 



Please tell me how you use the SEA tools for windows because i didn't know how it works eventhough I tried it .. I'm so desperate in here. Please help meeee. I have the same exactly problem like you had 🙁
 


 
Hi Fauzia Octaviani!
I read carefully all instructions sent by John Reyn on December, 30 - 2015. I read these instructions 3 or 4 times. Then I applied the instructions, carefully, one each time... and this procedure solve my problem. It is not so difficult, but we need to understand it completely. I hope you solve your problem. If you are facing trouble to implement the solution ask for a friend or a IT professional to help you. Even you are capable to implement the solution to have a friend on your side will be a good way. (Sorry to my poor Englich)... Good Luck!!!
 


THANK YOU THANK YOU REALLY THANK YOU SO MUCH FOR YOUR DETAILED SOLUTION! I WAS SO DESPERATE AND I FOUND YOUR POST AND I TRIED IT AND IT DID REALLY WORK!!! THANK YOU SO MUCH I'M SO HAPPYYYYY
 


 


TQ TQ TQ!! tried your solution, mine was chkdsk I: /f (since my problem ext hdd letter was 'i'), and wait about 3 minutes for the computer to solve it. Really saved me there as my important project are inside my ext hdd..really thank you
 


"Reactivate Disk" does not exist for me sadly
 


Same problem here, somebody has to know whats going on.
 
Cyclic Redundancy Check error or CRC error is not an exceptional error and people came across it during those moments when they need their external hard drives the most. And irrespective of any specific reason behind the error, it is quite serious and must need to be fixed if you want to regain access to your external hard drive and to avoid potential loss of any of your precious data.

So do you want to know how I managed to fix and solve Cyclic Redundancy Check (CRC) error on my external hard drive all by myself and recovered all the data? And all of that without spending a single penny?

Continue reading to find out each and every steps I followed which helped me fixing CRC error…

But first, we will discuss about what Cyclic Redundancy Check error really is and how it affects your external hard drive.

Cyclic Redundancy Check (CRC) is an error checking code used by computers running Microsoft Windows operating system, specifically to check storage devices like hard disk drives, external hard drives, and optical disks (like CDs and DVDs).

In particular, this checking technique is designed to verify and detect any unintentional changes or modifications occurred in the data (it is also known as ‘RAW data’ in geek terms) stored in the storage media (i.e. external hard drive or hard drive).

CRC error message usually pops up under numerous conditions including logical and physical damage. Some of the possible conditions are outlined in the next paragraph.

The logical damages could be caused by the conditions including power failure during the transmission of data to the external hard drive, accidentally unplugging your external hard drive during the data transmission, corruption of registry files, cluttered hard disk. Whereas, any physical damage occurred to your external hard drive may not be recoverable in most of the cases.

It’s hard to predict that whether your external hard drive is experiencing logical damage or physical damage, however there are techniques and methods that you can follow in an attempt to solve most of the logical damage that could have happened to your drive.

Here, in this article, we will show you how you can solve Cyclic Redundancy Check (CRC) error on external hard drive. And to make the resolution easier and simpler to follow, even for an absolute beginner, we have divided this step-by-step guide into different methods/sections so that you can keep a track of which method you have to attempt next.

How to Solve Cyclic Redundancy Check (CRC) Error on external hard drive

The Cyclic Redundancy Check (CRC) error could be possibly solved in a number of ways but below we have outlined only those methods that actually work. So let’s first begin with the name of methods to make it easy for you to track yourself.

Method #01 – Check external hard drive Using Built-in Check Disk Utility
Method #02 – Check external hard drive Using Windows Command Prompt CHKDSK Command
Method #03 – Quick Format external hard drive and Recover Data Using Software
For best possible results and prompt resolution of Cyclic Redundancy Check (CRC) error, we will recommend you to follow each and every step carefully, as well as in an orderly procedure.

Method #01 – Check external hard drive Using Built-in Check Disk Utility

Check Disk is a free utility software that is built into the Microsoft Windows operating system. You can use this utility to troubleshoot the Cyclic Redundancy Check error you are experiencing on your external hard drive, keeping you from gaining access to the precious data stored on the removable media drive.

This utility is designed to find and repair errors or corrupted files that might be causing the Cyclic Redundancy Check error message to show up.

The procedure to check your external hard drive using the check disk utility is as follows.

Step #01 – Plug in the external hard drive, in which you are experiencing Cyclic Redundancy Check error, into your computer running Windows OS.

Step #02 – On the Start menu bar, click on the “Start” button and click on “Computer” to open Windows Explorer. Or alternatively, you can directly open Windows Explorer by using the keyboard shortcut keys i.e. Windows key + E.

Step #03 – From the navigation pane on the left, click on “Computer” to access the page where you can see all the hard disk drives and removable media storage attached to your computer.

Solve Cyclic Redundancy Check error



You will need to do this in case if you are not already on the same page as shown in the screenshot above.

Step #04 – You will find your attached external hard drive under the “Devices with Removable Storage” group.

Fix Cyclic Redundancy Check error



Step #05 – Right click on the external hard drive you want to check and click on “Properties”.

Step #06 – Once Properties page has been open, click on the “Tools” tab.

Step #07 – Under the “Tools” tab, there would be a section named “Error-checking”. This is where you are going to find a button that says, “Check now…” As shown in the screenshot below.

Solve Cyclic Redundancy Check error



So you have to click on the “Check now” button to launch the disk checking utility for your external hard drive.

Step #08 – Check disk utility window will now provide you with two disk-checking check boxes. One will be for “Automatically fix file system errors” and the other check box will be for “Scan for and attempt recovery of bad sectors”

Fix Cyclic Redundancy Check error



The first option, automatically fix file system errors, usually takes around 15 to 30 minutes to complete. Whereas the second option, scan for and attempt recovery of bad sectors, is an advanced scan and can take few hours to complete.

Now, the disk checking options you should select depend on two conditions and those conditions are:

Condition A: If you are performing check disk scan on your external hard drive for the first time then it is recommended that you DO NOT select the “Scan for and attempt recovery of bad sectors” option.
Condition B: If you have already performed a check disk scan on your external hard drive and your external hard drive is still not working properly or showing the same Cyclic Redundancy Check error, then we will recommend you to rescan your drive with the “Scan for and attempt recovery of bad sectors” option enabled.
NOTE: It is important to note here that the “Scan for and attempt recovery of bad sectors” option is actually a detailed scan and could take several hours to complete.
Step #09 – Once you have decided which option you need to select then you can click on the “Start” button to begin the disk checking operation on your external hard drive.

The check disk task should start immediately and begin checking your external hard drive for potential errors.

Cyclic Redundancy Check error



Step #10 – When the utility has finished disk checking operation on your external hard drive, the finalized results will be displayed on a popup window.

Solve Cyclic Redundancy Check error



If you want, you can click on the “See details” button to check the detailed report about the disk check.

That’s it. During this operation, the Check Disk Utility should have solved the Cyclic Redundancy Check error on your external hard drive and fixed any bad sectors. But in case, if you are still experiencing the same error message then we will suggest you to follow the Method #02 on the next section, which is basically an alternate method to check disk.

Method #02 – Check external hard drive Using Windows Command Prompt CHKDSK Command

In this method, we are going to guide you about how you can use the Windows Command Prompt application to run the check disk scan on your malfunctioning external hard drive, which will help you in troubleshooting the Cyclic Redundancy Check error message.

And to begin the scanning process, we will be using the CHKDSK command. This command will check your external hard drive for any potential damage and if there is any damage found then the utility will attempt to resolve it.

The step by step guide to check and fix your external hard drive error using the CHKDSK command is as follows.

Step #01 – On the Start menu bar, click on the “Start” button.

Step #02 – Type “cmd” to search for a cmd, which is also known as Command Prompt. Now your search results will show you cmd under the Programs tab.

Step #03 – Right click on the “cmd” and click on “Run as administrator” to start the Command Prompt with administrative privileges.

Solve Cyclic Redundancy Check error



Step #04 – Now Windows will prompt you to confirm if you really want to launch Command Prompt with administrator privileges to make changes to the computer. Just simply click on the “Yes” button to launch command prompt as administrator.

Step #05 – You will now see a Command Prompt window. What you have to do now is to type the following commands into the command prompt window:

chkdsk x: /f /r /i

Where, “x” is the drive letter name assigned to your external hard drive by Windows and it should need to be replaced to make the command work.

For example, if you want to perform chkdsk command on the “J:” drive then here’s what your command should look like:

chkdsk j: /f /r /i

Solve Cyclic Redundancy Check error



For those who are concerned about the switches or parameters we are using above then here are the details about what they really do:

chkdsk – This will only displays the status of your external hard drive.
/f – This switch will fix errors on the external hard drive.
/r – This switch will find and locate the bad sectors on the external hard drive and will also attempt to recover all the readable information.
/i – This switch will perform a less vigorous check of index entries.
Once you have entered the command into the command prompt then press the enter key on the keyboard to execute it.

Step #06 – Now you have to wait for the command prompt and CHKDSK to complete scanning your external hard drive. Please note that depending on the size of your external hard drive the process could take few hours to complete the whole scanning procedure.

Step #07 – Once the scanning has been completed and the report is displayed, then you will be able to know if CHKDSK command was able to fix your external hard drive or not.

Fix Cyclic Redundancy Check error



That’s it. Your external hard drive should have been fixed and back in the operational state now.

However, it is important to note here that CHKDSK is only capable of fixing small and fixable errors but if your external hard drive has serious issues then it would remain unfixed.

Method #03 – Quick Format external hard drive and Recover Data Using Software

For those of you who are unable to solve the Cyclic Redundancy Check (CRC) error using the CHKDSK command, or in case CHKDSK command is not working on your external hard drive then we will recommend you to follow the steps mentioned below.

This method #03 and the steps mentioned under this method are only recommended if you have already tried every other possible method and now you are left with no other option to fix your external hard drive.

So in this method, we will first perform a quick format on the external hard drive.

Yes! A quick format. And no, this will NOT remove your data. (Unless you store/transfer any file to it)

What quick format really does is that it quickly completes the formatting process, and after completion when you look at the external hard drive, there will not be any data.

But in reality, quick format just removes the map/table of where all of your files and folders are stored. However, all of those data still exists on your external hard drive, and the volume can be re-built to regain access to those files.

After performing quick format, we will then use a recovery software to rebuild volume and then recover all the data stored on the external hard drive.

All of this may sound senseless to you, but this is the only method that worked for me and that is how I managed to recover my precious data without spending a single penny.
 


Non of this solutions can be performed in the case OS doesnt asign a drive letter the disk and since disk manager just give you the CRC error when u try to do do, you get pretty much a nice brick.
 


 
Thanks a million for sharing the solution! It really works! It only took less than 5 minutes to recover the lost folder in my external hard drive. Phew!
 
Hello,
I was wondering if you could help me with my situation. I have a WD My Passport Ultra external hard drive. On Tuesday, I modified a Word file on the drive. On Wednesday, I got the cyclic redundancy error when I tried to access it again. I followed the chkdsk instructions described above, the process recovered nearly all my files, and I am very grateful for the posting. However, the folder that contained the modified Word file is missing. Since it contains hundreds of hours of work over several years, my questions are the following: is the folder still somewhere in the bowels of the hard drive and can it be recovered? Or should I just resign myself to the loss? Thanks for your time.
 
Thanq so much for this solution

chkdsk /f [drive letter]:

I was dead stuck in this situation as my Laptops Internal Hard Disk got corrupt, with all my project files and family photographs in it, I don't know how. All the drives went to RAW format and nothing was accessible. I was searching the internet for any possible advanced solution to get my data back. I was even planning to go for a Professional Data Recovery Service until I found this solution.

I never believed the power of Command Prompt till today. CMD has now become my 2nd love after JAVA

Thank You Tom's Hardware for this thread