External Hard Drive says it needs formatting

[Crosbyswa]

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Local time:09:53 AM


Posted Today, 07:44 AM


Hi, I am using Windows 8 and using a Transcend 1TB External Hard Drive.



Until recently it has worked fine, showing in My Computer as G:Transcend.



This last day it has started showing as G: Local Disk



It has a dual head on the USB so I cannot try it on any other port and I have yet to try it on any other computer.



When I try to access it from My Computer it says that I need to format it.



Looking at the properties in Device Manager - it tells me I have the best drivers and they are all up to date and the device is working properly.



Using EaseUSDataRecovery shows me that the files are still on the drive.



I am also having virus problems but am not sure whether this is related.



Please help!

 

[huilun02]

The virus is probably on your computer and external hard drive. Get rid of the infection and then use Autorun Antivirus from here:

http://joshcellsoftwares.com/

It is under Freeware Applications. Use it to immunize all your drives from silent autorun infections.

 

[D_Know_WD]

Hi there Crosbyswa,

It is a good idea to run antivirus check in the beginning. I would suggest you to try to run the chkdsk (drive letter): /F in the Command Prompt. Example: chkdsk D: /F
The cause of your issue might be a file system error, so this command may fix it.

Hope this will help,
D_Know_WD