External hard drive wont get recognized by any computer. I want to recover my data although it wont pop up

tre_618

Honorable
Sep 27, 2013
4
0
10,510
I got my western digital external harddrive 2 moths ago and yesterday my friend dropped it while we are out on a hardwood floor it had to have been about 3inches. not a big fall at all. Now my hard drive isnt recognized even though it it blinking like its work and its noooo Damage at all toward. Please help me. i have tried best buy. western digital , apple and everything. I want to take it to a specialist but its too expensive. is there any software for mac i can download or what can i do.

Yes it was turned on. My friend didn't catch it in time. But its running fine but wont pop up. I just want to recover my Data that is on there so i can get another Harddrive
 
Solution
You might also want to try messing around with the cables. On my old WD external drive, the USB connection stopped working a long time ago and now only the Firewire connection works. In my experience, WD enclosures tend to easily get issues with connectivity if things get shaken up/slightly out of place. So, you can try different connection ports (if you have them) and different cables to try to rule out this type of an issue.

tre_618

Honorable
Sep 27, 2013
4
0
10,510



Yes it was turned on. My friend didn't catch it in time. But its running fine but wont pop up. I just want to recover my Data that is on there so i can get another Harddrive
 

tre_618

Honorable
Sep 27, 2013
4
0
10,510



I have a mac computer. is there any others?

 

PennyLife

Distinguished
Aug 24, 2011
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0
18,660
You might also want to try messing around with the cables. On my old WD external drive, the USB connection stopped working a long time ago and now only the Firewire connection works. In my experience, WD enclosures tend to easily get issues with connectivity if things get shaken up/slightly out of place. So, you can try different connection ports (if you have them) and different cables to try to rule out this type of an issue.
 
Solution