Extremely low to nonexistent FPS on GTX 970M

[mattgpulinat]

Hi I have an MSI GE72 APACHE PRO With

Processor: Intel Core i7-6700HQ Quad Core Processor (2.6-3.5GHz)
RAM: 16GB (8GB x2) DDR4 2133MHz | Hard Drive: 128GB SSD (PCIE Gen3 x4) + 1TB (7200RPM)
Operating System: Windows 10
Graphics Card: NVIDIA Geforce GTX970M 3G GDDR5

Until a few months ago I was getting a stable fps of 55-60 on all my games on the required settings

But recently I've been getting an almost nonexistent fps of 10-15FPS
(sometimes even below 10) on all my games even overwatch on the lowest settings.
Nothing seems to work I've tried everything I could possibily think of from reinstalling the nvidia drivers to factory resetting the device and starting up with a fresh windows.

Please Help me!!!! I really need it!!!

 

[kaptainkuftic]

My first guess is that your default graphics processor was switched from your 970m to the integrated graphics on the CPU. So look into that first.

 

[toddybody]

+ That, and check temperatures for any HW issue. Also see if your errors are resolved by a driver update.

 

[mattgpulinat]

My first guess is that your default graphics processor was switched from your 970m to the integrated graphics on the CPU. So look into that first.

Nope, I've checked its still on the nvidia processor

 

[King_V]

Possibly dust buildup in the heatsinks? That might cause it to heat up and thus clock down in order to prevent overheating.

 

[mattgpulinat]

My first guess is that your default graphics processor was switched from your 970m to the integrated graphics on the CPU. So look into that first.

Possibly dust buildup in the heatsinks? That might cause it to heat up and thus clock down in order to prevent overheating.

How would I clean that? If it were the issue?

 

[mattgpulinat]

Possibly dust buildup in the heatsinks? That might cause it to heat up and thus clock down in order to prevent overheating.

I tried that too didn't make a difference

 

[Yamitime]

I would check your battery levels .It could be on the way out and not holding enough power.

 

[mattgpulinat]

I would check your battery levels .It could be on the way out and not holding enough power.

I play with the ac adapter connected always never really play while its on battery

 

[Yamitime]

I would check your battery levels .It could be on the way out and not holding enough power.

I play with the ac adapter connected always never really play while its on battery

Is it a replacement charger?

needs to be 19v 7.7 amp which as chargers go is quite extreme

my bad its 19V / 19.5V 7.9A / 7.7A 150W

 

[King_V]

Cleaning the heatsinks out would be different for every laptop model. My ex-gf's laptop would not slow down, but basically would just shut off.

In the case of hers, we had to remove the keyboard, and I think one or two other things under it (it's been a few years), then vacuum out the dust from the heatsink. It would get really clogged up in there.

Also, make sure the fans are working.

 

[mattgpulinat]

I would check your battery levels .It could be on the way out and not holding enough power.

I play with the ac adapter connected always never really play while its on battery

Is it a replacement charger?

needs to be 19v 7.7 amp which as chargers go is quite extreme

my bad its 19V / 19.5V 7.9A / 7.7A 150W

Nope its the one I got out of the box

 

[Yamitime]

I would check your battery levels .It could be on the way out and not holding enough power.

I play with the ac adapter connected always never really play while its on battery

Is it a replacement charger?

needs to be 19v 7.7 amp which as chargers go is quite extreme

my bad its 19V / 19.5V 7.9A / 7.7A 150W

Nope its the one I got out of the box

Ok sorry i couldnt help

 

[rodrigoloan2703]

do you find the solution ?