Question Failing HDD?

[Gebaben]

Hi there!

Sorry for the lenght of my post... 😀

I have dual boot system: win7 on HDD, win10 on SSD. 2 days ago there was a power outage for a second while I used my computer on the win 10 OS. The pc immediately turned back on and it worked fine. Yesterday after 1-2 hours of web browsing on the win10, I decided to play some games. When I double clicked the launcher the game didn't launch but the following message appeared: this app can't run on your pc.

I had no idea what was it. Right after I tried again and the game successfully launched. I checked the event viewer and I saw an unusal error around the time I tried to launch the game: The IO operation at logical block address 0x175eea90 for Disk 0 (PDO name: \Device\00000031) failed due to a hardware error.

Disk 0 is the HDD in my system. Although I launch the game from the win10 OS, it's installed on the HDD. I've checked the disks with hd sentinel. It came back as there is 1 weak sector on the HDD and 200(?) pending sectors. I also checked it with Crystaldisk.

https://imgur.com/a/lMqjzhs

View: https://imgur.com/a/lMqjzhs

https://imgur.com/a/2bkXAg6

View: https://imgur.com/a/2bkXAg6


The HDD is a Western Digital WD Blue 500GB 16MB 7200rpm SATA3. It came as part of a refurbished PC in 2020 I am currently using. The date on the HDD says it is from 2014.

Could the blackout caused this? Is it the end of the HDD? Can these sectors be fixed?

I already tried to fix it with hdsentinel but it's not a free feature...
I ran a chkdsk also, which looks like was a waste of time.
Althought its 75% full, I keep my critical data on the SSD and on multiple pendrives as I had a feeling for a while I can't trust the HDD. I literally thinking about buying a new 1TB SSD in the recent days as I kinda ran out of space, and I also want to replace my 10 years old PSU...

 

[kanewolf]

Hi there!

Sorry for the lenght of my post... 😀

I have dual boot system: win7 on HDD, win10 on SSD. 2 days ago there was a power outage for a second while I used my computer on the win 10 OS. The pc immediately turned back on and it worked fine. Yesterday after 1-2 hours of web browsing on the win10, I decided to play some games. When I double clicked the launcher the game didn't launch but the following message appeared: this app can't run on your pc.

I had no idea what was it. Right after I tried again and the game successfully launched. I checked the event viewer and I saw an unusal error around the time I tried to launch the game: The IO operation at logical block address 0x175eea90 for Disk 0 (PDO name: \Device\00000031) failed due to a hardware error.

Disk 0 is the HDD in my system. Although I launch the game from the win10 OS, it's installed on the HDD. I've checked the disks with hd sentinel. It came back as there is 1 weak sector on the HDD and 200(?) pending sectors. I also checked it with Crystaldisk.

https://imgur.com/a/lMqjzhs

View: https://imgur.com/a/lMqjzhs

https://imgur.com/a/2bkXAg6

View: https://imgur.com/a/2bkXAg6


The HDD is a Western Digital WD Blue 500GB 16MB 7200rpm SATA3. It came as part of a refurbished PC in 2020 I am currently using. The date on the HDD says it is from 2014.

Could the blackout caused this? Is it the end of the HDD? Can these sectors be fixed?

I already tried to fix it with hdsentinel but it's not a free feature...
I ran a chkdsk also, which looks like was a waste of time.
Althought its 75% full, I keep my critical data on the SSD and on multiple pendrives as I had a feeling for a while I can't trust the HDD. I literally thinking about buying a new 1TB SSD in the recent days as I kinda ran out of space, and I also want to replace my 10 years old PSU...

Hard drives are not generally "fixable". You should assume it will totally fail soon and prepare for it. A full backup with frequent (daily) incrementals.
BUT, this advice is the same for a new disk. Any disk can fail at any time. You should assume it will and prepare for it.

 

[USAFRet]

Yes, it is failing.

It might not be for a year from now, or it may fail as I'm typing this.

Prepare for total fail.

 

[Gebaben]

In this case, I will replace it with a 1TB Samsung 870 EVO SSD in the near future. While every data is backed up (installation files, ISOs etc.), the amount of installations and copying would take days or even a week, so I'm planning to simply clone the disk. (around 390 GB)

Is it a good idea to clone the disk in its current state? Or should I try to fix it? A software called Victoria was mentioned in the other threads for fixing this pending sector. Not sure if it's worth the time...

Also, I'm planning to use Samsung Data Migration Tool for the cloning. What are your opinions?

 

[USAFRet]

In this case, I will replace it with a 1TB Samsung 870 EVO SSD in the near future. While every data is backed up (installation files, ISOs etc.), the amount of installations and copying would take days or even a week, so I'm planning to simply clone the disk. (around 390 GB)

Is it a good idea to clone the disk in its current state? Or should I try to fix it? A software called Victoria was mentioned in the other threads for fixing this pending sector. Not sure if it's worth the time...

Also, I'm planning to use Samsung Data Migration Tool for the cloning. What are your opinions?

You can use Macrium Reflect to do a full drive Image now.
This captures the entirety of the drive, as it is right now.
OS, applications, data, everything.
And will recover to whatever new drive you get.

As said, that drive might die right now.

Samsung Data Migration is great for cloning to a Samsung target drive. But I would not wait that long.

 

[fzabkar]

In this case, I will replace it with a 1TB Samsung 870 EVO SSD

Samsung 870 Evo -- is it a dud model?

https://forum.hddguru.com/viewtopic.php?f=10&t=42876

 

[SkyNetRising]

Disk 0 is the HDD in my system.
I've checked the disks with hd sentinel. I also checked it with Crystaldisk.
It came back as there is 1 weak sector on the HDD and 200(?) pending sectors.

It is 1 pending sector.
200 is normalized value. When normalized value falls below threshold ( 0 ),
then drive is considered failed.

One pending sector is not significant. Probably just a software bad block.
Can be resolved with Victoria software - scan with remap option.

 

[Gebaben]

Samsung 870 Evo -- is it a dud model?

https://forum.hddguru.com/viewtopic.php?f=10&t=42876

Thanks for the heads up! I've only read good reviews and opinions about it. Do you have any other recommendation for SATA3?

It is 1 pending sector.
200 is normalized value. When normalized value falls below threshold ( 0 ),
then drive is considered failed.

One pending sector is not significant. Probably just a software bad block.
Can be resolved with Victoria software - scan with remap option.

Yeah, I interpreted the values wrong at first. Good to hear that it is not significant.

Can Victoria's remap be used on drives with OS? As I have OS on both HDD and SSD.

Also how long would it take?

 

[fzabkar]

In this case, I will replace it with a 1TB Samsung 870 EVO SSD

Thanks for the heads up! I've only read good reviews and opinions about it. Do you have any other recommendation for SATA3?

I don't like to recommend anything, but my next SSD will be SK hynix or Solidigm or Kioxia.

 

[SkyNetRising]

Can Victoria's remap be used on drives with OS? As I have OS on both HDD and SSD.

OS is not on multiple drives. It is contained in C: partition.
Unless you're considering pagefile as part of OS and have placed it somewhere else.

Anyway - if you're scanning OS drive, this may prevent some of pending sectors from being resolved.

Also how long would it take?

Depends on drive capacity and drive read speed.
Calculate it yourself.
For example scanning 1TB drive with read speed of 100MB/s
will take you ~ 2h 39min
1'000'000'000'000/1024/1024/100/60 =~ 159 minutes

 

[Gebaben]

Alright, I done a scan with Victoria while on windows 7, which is installed on the HDD. Here is the result:

https://imgur.com/a/iIXDGFp

View: https://imgur.com/a/iIXDGFp


Unfurtunately it seems I have to turn off MBR mode to remap. Each OS on each disk has its own pagefile. Is it good too if I launch the scan from the Windows 10 OS from the SSD to scan the HDD?

Also, after the scan I had my first BSOD on this PC while it was idle. Only Victoria and diskmanagement was open at the time. In the event viewer there are several ATAPI Errors: Event ID 11.

 

[SkyNetRising]

Unfurtunately it seems I have to turn off MBR mode to remap. Each OS on each disk has its own pagefile. Is it good too if I launch the scan from the Windows 10 OS from the SSD to scan the HDD?

Launch scan from OS that is not installed on the drive, you're scanning.

Also - you have located position of the error.
You can scan a smaller area now. Specify start and end LBA.
It will finish much faster.

 

[Gebaben]

About changing MBR mode: Is it a problem if I have bootloader on the HDD aswell?

 

[SkyNetRising]

Turning MBR off will make drive appear as completely empty (all space unallocated).
You can't do it on a drive, that is being actively used.
This includes OS drive, pagefile drive and also bootloader drive.

 

[Gebaben]

Sorry for the late reply, I was very busy. I ran Victoria today and it seems it fixed the pending sectors.

https://imgur.com/CsAXuy7

View: https://imgur.com/CsAXuy7

https://imgur.com/1slcr4h

View: https://imgur.com/1slcr4h

https://imgur.com/uN3AdBm

View: https://imgur.com/uN3AdBm


Is it good now?
Is there anything else I should do?
Also I don't understand why reallocated sectors didn't increase after Victoria's remap.
Is the data in the previously pending sector still corrupted? @SkyNetRising

Also, I read that cloning the drive with pending sectors cause errors during the cloning. What about now? Is it safe to clone?

 

[SkyNetRising]

Is it good now?
Is there anything else I should do?

Looks good. May be monitor for any changes a bit more frequently.

Also I don't understand why reallocated sectors didn't increase after Victoria's remap.
Is the data in the previously pending sector still corrupted?

Soft bad blocks. Were not actually physically bad.

Also, I read that cloning the drive with pending sectors cause errors during the cloning. What about now? Is it safe to clone?

Pending sectors may cause clone to fail, if cloning tool doesn't support skipping bad blocks.
Should be fine now.

 

[Gebaben]

Thank you for your help!