altazi
Distinguished
knowsitall :
why dont you think they will take it back? i spoke with tech support and the man told me yah he doesnt think it will affect the warrenty, he told me to fillout a rma an they will take a look at it. what do you guys think? you think there gonan get it and say o stripped wire screw this kid and send it back to me? that will suck.
Hi knowsitall,
When filling out the RMA form, just explain that the wires got stripped when the case was assembled, before the supply was powered-up. Also, be sure to clearly explain the conditions under which the PSU would make the whining sound (heavy load, light load, ambient temperature, etc.) Besides, I suspect that the technician reviewing your RMA'ed PSU would know whether you damaged the supply or not.
It is unlikely that a short-circuit would result in the high-pitched whine you mention. A sustained short-circuit would either result in catastrophic damage (if there is no protection circuitry) or the supply would merely detect the over-current condition and shut down safely (the most likely option with a high-end PSU).
Give PC Power & Cooling a chance to stand behind their product. Let us know what happens.
Regards,
Altazi