Question Fan RGB burnout

[DeadlyBiscuit]

I've been having problems with my fans in both PC's I've build. Both have stock Corsair RGB fans. As soon as I connected everything they fizzled, got stuck on a dull green color that barely lit. I contacted Corsair and they didn't know the problem so they sent me new fans. I popped them in and the same thing happened. Is it a Problem with my PSU? If anyone can help me figure out what's causing it and how to fix it, it would be a big help.

 

[YTheRolls]

Ive seen this issue happen for 2 reasons.

1: you are using a PSU cable from a different PSU than you have

2: you are not correctly hooking up the 12v aRGB header

if you are using a lighting hub disconnect it and try to plug it directly into the board

 

[DeadlyBiscuit]

Ive seen this issue happen for 2 reasons.

1: you are using a PSU cable from a different PSU than you have

2: you are not correctly hooking up the 12v aRGB header

if you are using a lighting hub disconnect it and try to plug it directly into the board

I'm using the cables that was in the box. I was using a hub that came with the case, my motherboard dosnt have enough connections for everything. I'll try it though. Thanks for the input.