Fast Internet speed however slow internet browsing - (Works fine in safe mode)

daboss1241

Reputable
Jan 18, 2015
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Hi guys - my first post here and I really need help :s

Yesterday my browsing speed turned really slow - before this it was very fast and without any problems. My current internet speed (speedtest.com) shows 50mb+ download speeds.

I've tried running malware scans for malwarebytes & Bullguard, however to no avail - i'm no expert but I think the problem is a virus or malware as my internet works perfectly in safe mode with networking.
I'm currently using Internet Explorer however I have the same problem with Chrome - I tried running IE with no addons - I downloaded the latest version of java but with no success 🙁

I am using wired internet - I just clean boot'd my PC - browsing is slow even in clean boot
EDIT: I just changed my DNS settings to: 8.8.8.8 - now YouTube is fast and working fine, however other sites (like this one) is just as slow..

Any help would be greatly appreciated,
thank you
 


okay I will try doing this :)
EDIT: it appears to not have done anything to help 🙁
 
Ah, I wish I had those speeds lol. I'd keep the primary DNS to default which is just 0.0.0.0 and Google's 8.8.8.8 as the secondary. Perhaps try re-installing your favorite browser and see if that makes a difference.
 


aha it feels like dial-up connection atm xd
I'll try re-installing and see what happens
EDIT: Turns out I can't even uninstall IE on windows 8 >.<
 


It's safe guarded so you can't, since you need a browser to access the internet. Delete either Chrome or Firefox and reinstall either one of those and test them instead. Keep me posted.
 


deleted & reinstalled chrome; nothing 🙁
 


Have you done a full virus and malware scan? If it's working in safe mode it might be one of those. I'd suggest using Malwarebytes, it's a free download. Let me know how that goes.
 


yeah, I have, with both Malwarebytes & Bullguard 🙁