Faulty Asus Z97-A/USB 3.1 Motherboard?????

[Gjohnson7771]

I just finished my first computer build last night and now I am trying to see if I have a faulty motherboard. Last night when I finished the build, I installed the Insiders version of Windows 10 and the computer ran great. Today the computer was running normally and updating the OS as normal. Half way through the day I lost LAN connection. I tried rebooting multiple times and then went to device manager and it showed that the Intel Ethernet Connection(2) 1218-V could not start (code 10). I don't know if this was the result of an update or if it just stopped responding. I tried downloading drivers for Windows 8 and 8.1, I also went into BIOs to verify the LAN controller was not disabled. After some additional searching I found a driver for windows 10 and I installed.
After installing drivers the Network controller was still malfunctioning.

Finally, I decided to shut the PC down and I installed an old wireless network card that I had in a previous PC. Once it was installed I restarted the computer and the LAN controller was now working. However the new wireless card was not recognized. Of course I then powered the system back down and removed the wireless card.

At this point the LAN controller is now working again. I don't know how this was corrected, I'm not sure if this was the result of installing the Windows 10 driver and then rebooting. I am wondering if it is possible that my new motherboard has issues?

Full setup:
Asus Z97-A/Usb 3.1
I7 4790k
16gb Cosair Balisitic RAM
Samsung EVO 250 gb SSD
HGST 2 TB HHD
Asus DVD drive
Fractal Design R4 Case

 

[NunoAntunes]

Try to update your BIOS if you haven't already. It's pretty easy, you can google it. Download bios onto a pendrive, put it in and access bios.
Select Asus EZ Flash utility and click the file on the pendrive.
Not sure if it will solve it but it sure is worth a try.

 

[Tradesman1]

Also ensure you have loaded the latest mobo drivers, often those on the CD that comes with the mobo are already out of date. Additionally you may run into driver compatibility problems w/ Win 10

 

[Gjohnson7771]

Thanks for the pointers. I just found the latest BIOS on the Asus website and updated. I will see what I can find on the mobo drivers.

Would you guys say it probably not an issue with a faulty motherboard? I am assuming it would be more likely to be an issue with Windows 10, but if the motherboard could be bad I would like to send it back while under warranty.

 

[Tradesman1]

That would be my first thought, do you have the latest build 10166

 

[Gjohnson7771]

Where can I find this info?

 

[jediTT]

Id put Windows 7/8 on it before thinking its faulty.

 

[Gjohnson7771]

Well it does look like others have had the same issue with Windows 10.

https://www.reddit.com/r/techsupport/comments/2i0b0b/megathread_windows_10_technical_preview_support/

 

[Gjohnson7771]

That would be my first thought, do you have the latest build 10166

My Windows 10 version is now showing build 10130. When I try to update windows 10 via settings it is now showing that this is the latest version.

 

[NunoAntunes]

Hey!
Download the latest BIOS in here: http://www.asus.com/support/Download/1/45/6/1/ic9YbXVua78KEzSH/41/
Just select the version of your OS and download the latest file under the BIOS menu onto a pendrive. Connect it into the pc and boot it into the BIOS (F2 or del). Select the Asus EZ Flash utility and click the file on the pendrive (or watch a tutorial on it, it's really easy).

Other thing u can try, considering there is people having the same problem on W10 is trying it on another OS.
To try it, you can use any version of Linux and see if the problem persists. There are 2 ways to do that:
1-Maybe a bit harder:
Create a new disk partition and install a fresh copy of any distribution of linux (ex: Ubuntu). Then restart the pc and select that new partition where linux is as the device to boot from (do this via BIOS). Then just testt it in this new Operating System.
2- Easier:
Grab a pen, format it (caution, you'll lose all the data on it) and download a program called Universal USB Installer. Download ubuntu's ISO from its website and select Ubuntu from the dropdown menu. Browse your computer for the ISO file u just downloaded and click create.
Then just remove the pendrive. With your pc shutdown, insert the pen and boot it. It will boot onto ubuntu. Check if the problem persists. If so, it's a hardware issue. If not, then it's Windows or drivers fault.

If you need further help or have questions, just post them below.
Good luck