FILE ERROR message

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

I recently had a virus removed from my computer. On its
return the Epsom Perfection 1250 Photo Scanner was no
longer showing up on my control panel.

I attempted to re install it and I get the following:
FILE ERROR CANNOT FIND SHELL.DLL

This unfortunately means sbsolutley nothing to me. I have
been onto the Epsom technical help website only to be
told it is a Windows problem. I am on windows xp. My
Twain 5 files are still intact.

Can anybody tell me what to do please (in very simple
terms).
Peter.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Try reinstalling the drivers/software that came with the Epson Scanner.
Here is a link to the drivers/updates:

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=14548&prodoid=6464128&infoType=Downloads&platform=Windows

----
Nathan McNulty


peter baker wrote:
> I recently had a virus removed from my computer. On its
> return the Epsom Perfection 1250 Photo Scanner was no
> longer showing up on my control panel.
>
> I attempted to re install it and I get the following:
> FILE ERROR CANNOT FIND SHELL.DLL
>
> This unfortunately means sbsolutley nothing to me. I have
> been onto the Epsom technical help website only to be
> told it is a Windows problem. I am on windows xp. My
> Twain 5 files are still intact.
>
> Can anybody tell me what to do please (in very simple
> terms).
> Peter.