files missing from my hp laptop windows 7

[elizabethv]

a factory reset was done on my hp windows 7 and it didn't do right now it wont do anything at all it keeps saying their are locale files missing

 

[popatim]

I would suggest you contact HP for the latest Restore disk set.

 

[someam]

Hi Elilzabethv,
I agree with the Moderator in this case the best option is to contact HP Tech support 800 474 6836.

Cheers,
Cheron / SoMeAm
Social Media Ambassador
Hewlett Packard
PSGSocialMedia@hp.com