Finding RAM serial number for a dead HyperX DIMM

[Cleve Hobson]

A few weeks ago while away from home one of my RAM sticks just suddenly died (Kingston HyperX Fury). Now, to claim warranty I need to supply the serial number. The issue is that the serial number doesn't seem to be printed anywhere on the stick itself but obviously I can't check my serial number using the PC itself as the RAM is dead, not even detected by the system.

I found the serial number of the working one using CPU-Z and then took out that stick and sure enough the serial number was nowhere to be found on the "warranty void if removed" sticker. Is it possible to find, am I just too stupid to see it? Or is their some hidden rule that they don't tell you where you need to find the serial number before anything else and write it down, a sneaky move to make it harder to claim warranty perhaps?

 

[MeanMachine41]

Normally you just need the Part No, not a serial No. CPUz shows Part No. That would suck if its not branded on the Module.
When you RMA ram you send them the full kit for replacement.
I'm not sure regarding Kingston RAM as I don't use them but Iv'e heard they demand an original receipt.
You usually submit a ticket and tell them the Modules failed Memtest86+ and they issue the RMA.

 

[Cleve Hobson]

Normally you just need the Part No, not a serial No. CPUz shows Part No. That would suck if its not branded on the Module.
When you RMA ram you send them the full kit for replacement.
I'm not sure regarding Kingston RAM as I don't use them but Iv'e heard they demand an original receipt.
You usually submit a ticket and tell them the Modules failed Memtest86+ and they issue the RMA.

The thing is that I bought all my components online and the site is asking for the serial number so I will try and contact the site itself and see if they really want the part number instead.

 

[Cleve Hobson]

Turns out that at least with this site they actually don't require a serial number for any Kingston RAM as the serial is not printed on the RAM itself so you just say N/A and send in the RAM.