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Question First Build Randomly Freezing

Jun 5, 2020
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CPU: AMD Ryzen 5 3600 3.6GHz
CPU Cooler: be quiet! Dark Rock Pro 4 50.5 CFM
Mobo: Asus ROG STRIX B450-F Gaming ATX AM4
RAM: G.Skill Ripjaws V Series 16gb DDR4 - 3200 CL16
SSD: Samsung 860 EVO 1TB
GPU: MSI GeForce RTX 2060 Super 8GB
PSU: Cooler Master MWE Gold 650W 80+ Gold Certified Fully Modular ATX

Hey everyone. I put together my first build. I found this one on reddit. I am experiencing hard freezing at random times when gaming. I usually have youtube open on my 2nd monitor while I'm playing games. I've tried a chipset reinstall. All of my drivers are up to date. Not really sure where to go from here. My temps are reading okay as well (on Speccy). I ran everything through PC PartPicker just to make sure there were no compatibility issues.

Thank you in advance.
 
Jun 5, 2020
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update the BIOS of the motherboard within the BIOS using the ezflash menu and an USB flash drive with the unzipped BIOS file placed in the root directory
https://www.asus.com/Motherboards/ROG-STRIX-B450-F-GAMING/HelpDesk_BIOS/

run userbenchmark.com and post the http link of your result, e.g. https://www.userbenchmark.com/UserRun/28977730
Thank you for the reply. I did the BIOS update via the method you mentioned.

Here is the link of my results.
https://www.userbenchmark.com/UserRun/29040361
 
Did you check the temps under load?

Reset the BIOS by jumper clrCMOS or JBAT or similar (eventually you will have to set the bios priority correctly after that)

check windows integrity
open the command prompt as administrator and type DISM /Online /Cleanup-Image /RestoreHealth
https://www.lifewire.com/how-to-open-an-elevated-command-prompt-2618088
https://answers.microsoft.com/en-us/windows/forum/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93


clean boot
https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows


check the memory by running memtest.org usb autoinstaller (bootable USB flash drive)

check the hard drive for errors with its manufacturer´s tool
 

CountJukeYou

Prominent
May 2, 2019
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Are you getting a BSOD or just locking up and restarting? And have you checked the event viewer to see what it is saying is happening just before the crash?
 

Juan_Bijero

Reputable
Jan 22, 2016
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If you are getting a BSOD with Clock_Watchdog_Timeout as the error message - and you have tried doing a fresh install of Windows 10 from an install CD - then you will need to go to the Windows Download Page and download the Windows Media Creation Tool with the most up-to-date drivers (Version 2004). Install Windows 10 from a USB thumb drive. Once Windows 10 is installed, go and download the most recent AMD Ryzen chipset drivers. Do not install drivers from the CD that came with your mobo.
 

CountJukeYou

Prominent
May 2, 2019
31
2
535
1
If you are getting a BSOD with Clock_Watchdog_Timeout as the error message - and you have tried doing a fresh install of Windows 10 from an install CD - then you will need to go to the Windows Download Page and download the Windows Media Creation Tool with the most up-to-date drivers (Version 2004). Install Windows 10 from a USB thumb drive. Once Windows 10 is installed, go and download the most recent AMD Ryzen chipset drivers. Do not install drivers from the CD that came with your mobo.
This is also what I was going to suggest. I had a similar issue with my 3950x and a windows install just slightly too old to update the AMD drivers when windows started.
 

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