I have. I did not requested a new board though.
It's quite a hassle communicating with them.
In my initial complain, I stated what I have tried to correct the situation. The first reply I got (24 hours later) was a troubleshooting step a newborn would have thought about himself. Why do they think we all are stupid users?
I replied that I've already tried that. Never heard from them since (it's been a week now)! I believe this would go on and on before they would consider an RMA. So I'll just stop recommending Asus to my friends, family and clients for the time being. I've already ordered <A HREF="http://www.dfi.com.tw/Product/xx_product_spec_details_r_us.jsp?PRODUCT_ID=2141&CATEGORY_TYPE=MB&SITE=NA" target="_new">this DFI board</A> to replace the other one. Looking forward to play around with it.
It's quite a hassle communicating with them.
In my initial complain, I stated what I have tried to correct the situation. The first reply I got (24 hours later) was a troubleshooting step a newborn would have thought about himself. Why do they think we all are stupid users?
I replied that I've already tried that. Never heard from them since (it's been a week now)! I believe this would go on and on before they would consider an RMA. So I'll just stop recommending Asus to my friends, family and clients for the time being. I've already ordered <A HREF="http://www.dfi.com.tw/Product/xx_product_spec_details_r_us.jsp?PRODUCT_ID=2141&CATEGORY_TYPE=MB&SITE=NA" target="_new">this DFI board</A> to replace the other one. Looking forward to play around with it.