Question Formatting a defective SSD

[yliats]

Hello,
I have a defective M.2 NVMe SSD which the manufacturer agreed to replace, so I am about to send them the defective one.
The problem is that on that drive I have a windows 10 with logged in google chrome which autocompletes all of my passwords (including sensitive ones).
I see two ways of dealing with this issue.

1. Formatting the defective SSD - this is the best option since I don't have any files I need on this drive. The problem is that since this drive is corrupted, my PC no longer recognizes this drive (not even in BIOS), so I cannot find an option to erase my information from it, but I suspect that the manufacturer could (in theory) access this data with special tools.
2. Logging out remotely from google chrome - I've tried logging out from my google account on every device. Then I've tried opening google chrome (on a working SSD) and it indeed required logging in before accessing Gmail, Calendar and such, but still gave the password autocompletion even without logging in. I think that it is because there is a difference between a google account and the account used to log in in google chrome.

Is there another way around this problem?
Thanks.

 

[Lafong]

What brand/model SSD?

Do you absolutely refuse to keep it and not send it back at all.......if push comes to shove and you cannot be positive of the security issue?

 

[Zerk2012]

Hello,
I have a defective M.2 NVMe SSD which the manufacturer agreed to replace, so I am about to send them the defective one.
The problem is that on that drive I have a windows 10 with logged in google chrome which autocompletes all of my passwords (including sensitive ones).
I see two ways of dealing with this issue.

1. Formatting the defective SSD - this is the best option since I don't have any files I need on this drive. The problem is that since this drive is corrupted, my PC no longer recognizes this drive (not even in BIOS), so I cannot find an option to erase my information from it, but I suspect that the manufacturer could (in theory) access this data with special tools.
2. Logging out remotely from google chrome - I've tried logging out from my google account on every device. Then I've tried opening google chrome (on a working SSD) and it indeed required logging in before accessing Gmail, Calendar and such, but still gave the password autocompletion even without logging in. I think that it is because there is a difference between a google account and the account used to log in in google chrome.

Is there another way around this problem?
Thanks.

Unless they will let you destroy the drive before sending it in nothing you can do.

You always have the option to just buy a new drive.

 

[yliats]

What brand/model SSD?

Do you absolutely refuse to keep it and not send it back at all.......if push comes to shove and you cannot be positive of the security issue?

The model is: Sabrent Rocket NVMe m.2 SSD 1TB
I have to send it to them to get a new one.

 

[Lafong]

The model is: Sabrent Rocket NVMe m.2 SSD 1TB
I have to send it to them to get a new one.

I would think you could also buy a new drive. Maybe I'm mistaken.

Either you are willing to do that or you are not. If not, send it back and get a "free" drive and more anxiety.