Question Freezing

Feb 1, 2023
2
0
10
Whenever I'm playing online games, my internet randomly stops for 6 to 10 seconds, freezing the game. It still runs fine, but all the players freeze. I have a decent ping, I've switched my modem, and I have a wired connection. How can I fix this?
the same problem happens at any game on any device Pc or phone
when the game freezes the internet disconnects from all other devices at home
I spent hours and days speaking to client services and they can't solve the problem
I tried to share mobile data to my Pc using a hotspot and the problem solved

Please Help

Ryzen 3900x
RTX 3080 TUF
X570 Aorus Master
 
Feb 1, 2023
2
0
10
Whenever I'm playing online games, my internet randomly stops for 6 to 10 seconds, freezing the game. It still runs fine, but all the players freeze. I have a decent ping, I've switched my modem, and I have a wired connection. How can I fix this?
the same problem happens at any game on any device Pc or phone
when the game freezes the internet disconnects from all other devices at home
I spent hours and days speaking to client services and they can't solve the problem
I tried to share mobile data to my Pc using a hotspot and the problem solved

Please Help

Ryzen 3900x
RTX 3080 TUF
X570 Aorus Master