[SOLVED] ''Frequency out of range'' problem

[b20693010]

I've got a new gpu, R9 290, and I am using an adapter because my monitor is old VGA-only monitor. Now some of the games I've tried worked completely fine, but when I tried to open Metro 2033 Redux, it went black and said ''Frequency out of range, 67 kHz/60Hz'', and below ''Please set your resolution and frequency to 1280x720 60Hz. I tried setting the frequency, but the only frequency is 60Hz, already set. What do I do?

 

[1LiquidPC]

Haven't seen this one since CRT days when it was common. Its referring to the resolution in your case. The monitor is being told to display a resolution that it doesn't support. The game isn't supporting the resolution you are trying to run at. Have you manually set to 1280 x 720 is Windows display setting?

 

[b20693010]

Sorry I am stupid, 1280x1024.

 

[b20693010]

But there is an option for 1280x720 though.

 

[b20693010]

And now, instead of ''67KHz/60Hz'' it says 59Hz.

 

[1LiquidPC]

Don't work about the 59Hz, see that often still. One Hz below normal. Try setting either 1280 x 1024 or 1280 x 720, then launch the game.

 

[b20693010]

Mmmmh, tried it, but nothing.

 

[1LiquidPC]

Ok. What does launcher say now with adjusted settings?

EDIT. Found someone with same problem. Here's a link https://steamcommunity.com/app/286690/discussions/0/535152511354895415/

Need to edit the user.cfg file it seems

 

[b20693010]

The same.

 

[1LiquidPC]

Ok, did you read my edited post about the user.cfg file?

 

[b20693010]

Oh... I didn't... I will try it now.

 

[b20693010]

I couldn't even find that file... I have it on Epic Games Store, does that change anything?

 

[b20693010]

I found it, sorry.

 

[b20693010]

It works. Thank you kind stranger.

 

[1LiquidPC]

Glad to hear it worked. Sorry for late reply. Was away for awhile. It's a good game, have it myself.