[SOLVED] Frequent BSoD with error code DPC_WATCHDOG_VIOLATION

[joolsthejools]

Hi everyone,

I have been having problems with my PC ever since I built it in 2016.

I regularly get the blue screen of death and it is always the DPC Watchdog Violation error code. Does anyone know why this would be happening? I’ve included my system components below.

Is there a way this could be resolved?

System:
Windows 10 Operating System

Gigabyte 970A-DS3P AMD 970 Motherboard

AMD FX6300 Black Edition 6 Core CPU

HyperX Fury Series 8GB (2 x 4GB) DDR3 1866 MHz CL10 DIMM memory

Corsair CXM Builder Series Modular ATX/EPS Power Supply Unit, 80 Plus Bronze Certified

ASU’s Nvidia GeForce GTX 960 Strix Direct CU II Graphics Card

Samsung 2.5 inch 250 GB 850 EVO SSD

Corsair CC-9011023-WW Carbide Series 200R Compact ATX Performance Computer Case

 

[Colif]

1. Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD

that creates a file in c windows/minidump after the next BSOD
copy that file to documents
upload the copy from documents to a file sharing web site, and share the link here and I will get someone to convert file into a format I can read

2. Can you download and run a program called driverview - it will show us a list of drivers running on PC.
When you start it, go to view tab and set it to hide all microsoft drivers, will make list shorter.
can you take a screenshot and try to have it so I can read the modified and created date
upload screenshot to a image sharing website and show link here

http://www.nirsoft.net/utils/driverview.html

 

[joolsthejools]

Thanks very much for the help.

I have set Windows to create a small memory dump and I'm just waiting for the next BSoD. Once that's happened I'll send you the minidump file.

I've got a list of the drivers that I'm running here: https://docs.google.com/presentation/d/1cwdSWKOwG2pT6QZDI-8S20ewi1zHUMRFRguaDrCQo8s/edit?usp=sharing

 

[Colif]

you could update your wifi drivers using these - https://support.killernetworking.com/download/killer-drivers-installation-64bit/
Bluetooth drivers are old as well, 28 July 2015
Nvidia GPU drivers are from 2018
Mouse drivers are from 2015
t mouse drivers are from 2013

Realtek LAn drivers are also from 2015, finding new ones of those is always fun as they changed their website around last year and made it harder to find new ones.

Any drivers from 2015 oir before are suspicious and could be cause.

 

[joolsthejools]

Thanks for the advice.

I'll try and get the drivers updated to see if it solves the problem.

I just had another BSoD and so I uploaded the minidump file to Google Drive: https://drive.google.com/file/d/1MmN9OOcBpLAN8sz5x7zxm7MSyOjO1F0G/view?usp=sharing

Would it be alright if you could have a look at it?

 

[gardenman]

Hi, I ran the dump file through the debugger and got the following information: https://pste.eu/p/59dt.html

File information:	071819-10437-01.dmp (Jul 18 2019 - 14:53:35)
Bugcheck:	DPC_WATCHDOG_VIOLATION (133)
Driver warnings:	*** WARNING: Unable to verify timestamp for nvlddmkm.sys
Probably caused by:	memory_corruption (Process: System)
Uptime:	8 Day(s), 1 Hour(s), 31 Min(s), and 31 Sec(s)

The nvlddmkm.sys file is a NVIDIA graphics card driver. There are a few things you can do to fix this problem. First off, try a full uninstall using DDU in Safe Mode then re-install the driver (more information). Or try getting the latest version of the driver. Or try one of the 3 most recent drivers released by NVIDIA. Drivers can be found here: http://www.nvidia.com/ or you can allow Windows Update to download the driver for you, which might be a older/better version.

There's 2 versions of your motherboard: [Rev 1.0] and [Rev 2.x]
I'm guessing you have Rev 2.x since your current BIOS version is FC. If that's correct, there is a BIOS update available for your system (version FD). Wait for additional information before deciding to update or not. Important: Verify that I have linked to the correct motherboard. Updating your BIOS can be risky. Never try it when you might lose power (lightning storms, recent power outages, etc).

This information can be used by others to help you. I can't help you with this. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[joolsthejools]

Hi, I ran the dump file through the debugger and got the following information: https://pste.eu/p/59dt.html

File information:	071819-10437-01.dmp (Jul 18 2019 - 14:53:35)
Bugcheck:	DPC_WATCHDOG_VIOLATION (133)
Driver warnings:	*** WARNING: Unable to verify timestamp for nvlddmkm.sys
Probably caused by:	memory_corruption (Process: System)
Uptime:	8 Day(s), 1 Hour(s), 31 Min(s), and 31 Sec(s)

The nvlddmkm.sys file is a NVIDIA graphics card driver. There are a few things you can do to fix this problem. First off, try a full uninstall using DDU in Safe Mode then re-install the driver (more information). Or try getting the latest version of the driver. Or try one of the 3 most recent drivers released by NVIDIA. Drivers can be found here: http://www.nvidia.com/ or you can allow Windows Update to download the driver for you, which might be a older/better version.

There's 2 versions of your motherboard: [Rev 1.0] and [Rev 2.x]
I'm guessing you have Rev 2.x since your current BIOS version is FC. If that's correct, there is a BIOS update available for your system (version FD). Wait for additional information before deciding to update or not. Important: Verify that I have linked to the correct motherboard. Updating your BIOS can be risky. Never try it when you might lose power (lightning storms, recent power outages, etc).

This information can be used by others to help you. I can't help you with this. Someone else will post with more information. Please wait for additional answers. Good luck.

Do I repeat the process with the uninstaller twice or just once?

 

[viperdg]

If you have a lot of BSODs. You defintelly have an issue in your PC. You should have them never on a healthy PC. If they have been happening for a long time. I would suspect hardware. Possibly a flaky memory stick. Also it could be driver related.

 

[gardenman]

Do I repeat the process with the uninstaller twice or just once?

The uninstaller for what? If you are talking about DDU and the video driver, download both DDU and the latest video driver. Reboot into Safe Mode and run DDU to clear the drivers out. Boot back into normal mode and install the driver. Sometimes older drivers work better. You will have to experiment with both new and old drivers and Windows Update drivers until you find one that works. I recommend running DDU between each driver that you test (in safe mode).

 

[Colif]

this shows what to do with ddu - https://forums.tomshardware.com/faq...n-install-of-your-video-card-drivers.2402269/