Hello guys,
I'm looking for some help with my newly upgraded computer; at this stage, it's effectively a new build, as I am trying a fresh SSD with a new Windows 10 Pro installation.
I'm getting the following errors:
IRQL_NOT_LESS_OR_EQUAL
APC_INDEX_MISMATCH
KMODE_EXCEPTION_NOT_HANDLED
KERNEL_SECURITY_CHECK_FAILURE
and frequent crashes not logged.
Below a list of key hardware:
PCPartPicker part List: https://uk.pcpartpicker.com/list/kLnvfP
I'm going to provide you with a crash dump analysis below, as well as links to my latest dump files. For clarity, I'm going to include the steps I've taken thus far. Anything else is currently above my paygrade, and, I exhausted both my knowledge and google-fu skills at this point:
Many thanks!
I'm looking for some help with my newly upgraded computer; at this stage, it's effectively a new build, as I am trying a fresh SSD with a new Windows 10 Pro installation.
I'm getting the following errors:
IRQL_NOT_LESS_OR_EQUAL
APC_INDEX_MISMATCH
KMODE_EXCEPTION_NOT_HANDLED
KERNEL_SECURITY_CHECK_FAILURE
and frequent crashes not logged.
Below a list of key hardware:
PCPartPicker part List: https://uk.pcpartpicker.com/list/kLnvfP
- CPU: AMD Ryzen 5 3600X 3.8 GHz 6-Core Processor
- CPU Cooler: Noctua NH-L12 Ghost S1 37.8 CFM CPU Cooler
- Motherboard: ASRock X570 PHANTOM GAMING-ITX/TB3 Mini ITX AM4 Motherboard
- Memory: Corsair Vengeance LPX 32 GB (2 x 16 GB) DDR4-3200 CL16 Memory
- Storage: Intel 660p Series 1.02 TB M.2-2280 NVME Solid State Drive
- Video Card: NVIDIA GeForce RTX 2080 Ti 11 GB Founders Edition Video Card
- Power Supply: Corsair SF 750 W 80+ Platinum Certified Fully-Modular SFX Power Supply
- Case Fan: Noctua A12x15 PWM 55.44 CFM 120 mm Fan
- Monitor: Xiaomi XM700001 34.0" 3440x1440 144 Hz Monitor
- Mouse: Logitech G Pro Wireless Wireless Optical Mouse
- Custom: OWC Thunderbolt 3 Pro Dock
- Custom: LINKUP - Ultra PCIe 4.0 X16 Riser Cable Twin-axial Vertical Mount Gaming PCI Express Gen4 2020 | Straight Socket {25 cm} 3.0 Gen3 & TT Compatible
I'm going to provide you with a crash dump analysis below, as well as links to my latest dump files. For clarity, I'm going to include the steps I've taken thus far. Anything else is currently above my paygrade, and, I exhausted both my knowledge and google-fu skills at this point:
- Hardware is running at stock values (no overclock, no XMP, UEFI defaults loaded).
- The motherboard is running the latest BIOS which at the time of writing this is ver.2.7.0.
- Latest drivers and Windows Updates are installed (except for currently optional KB4580364 that became available to me during the last few days. I hadn't applied it for the simple reason that the computer cannot maintain stability for long enough to download the update).
- I used the latest available drivers as per Iobit's Driver Booster application (to save time on having to search for, check and apply drivers manually). During this "run" I took extra steps to reboot after installing each driver from the list and run the computer for a while to see whether it had any effect on the BSODs. This extra effort did not result in much extra time wasted, as the BSODs are numerous and frequent.
- I had purposefully not installed any antivirus software. Any software installed by me on this machine (which includes even the Chrome browser, I mean ANY in the most literal sense here) has been added after the steps above, and I had not noticed any increase or further decrease in system stability. It still pretty much crashes every couple of minutes.
- I had run the following checks:
- Extended Memory test - no errors found, two passes
- Elevated admin console:
- SFC /scannow - no errors
- DISM /online /cleanup-image /scanhealth - no errors
- DISM /online /cleanup-image /restorehealth - completed, no issues
- Another problem I am having is that I cannot upload anything larger than 1MB to any platform, be it onedrive or google drive. I had to move to my laptop to upload the *.DMP files below:
- OneDrive Crash Dump Data shared
- Please note that I had approx six crashes not recorded in the dump files whilst trying to post this (before I resigned to my laptop. That's between 14:18 GMT at the time of writing and 12:31 GMT as recorded in the Crash Dump Analysis attached.
- OneDrive Crash Dump Data shared
Many thanks!