Fried my 4000$ Xeon E5-2696 V4 (22 cores, 44 threads) :(

[Shaynex36]

So yep, bought an open box Asus X99-Deluxe motherboard from newegg. Installed my newly bought 2696 V4 in it and upon first boot instantly fried the cpu... Asus said that it's not in there policies to replace collateral parts and newegg said they don't know whose fault it is so they won't cover any damages besides replacing the mobo. Asus and Newegg really coming through for me, way to go guys....

Link to pictures
http://i.imgur.com/FTSxZJ1.jpg
http://i.imgur.com/eolViec.jpg

 

[bambiboom]

So yep, bought an open box Asus X99-Deluxe motherboard from newegg. Installed my newly bought 2696 V4 in it and upon first boot instantly fried the cpu... Asus said that it's not in there policies to replace collateral parts and newegg said they don't know whose fault it is so they won't cover any damages besides replacing the mobo. Asus and Newegg really coming through for me, way to go guys....

Link to pictures
http://i.imgur.com/FTSxZJ1.jpg
http://i.imgur.com/eolViec.jpg

Shaynex36,

The circumstances are certainly unusual:

1. Intel's ARK site currently does not list any Xeon E5-2600 series v4's, which means they haven't yet been released. The Xeon E5 v4 that is 22-cores @ 2.2 3.6GHz will be the E5-2699 v4. There is an E5-2696 but it is v3 and 18-core.

2. The ASUS X99 Deluxe motherboard is listed as supporting i7- v3's. Xeon E5- v3's are a maximum of 18 cores. However, of the 1,003 tests of the ASUS X99 Deluxe, there are 3 tests with Xeon's E5's, one of them being an E5-2699 v3 18-core. The CPU score is 19847 which is somewhat below the average rating of 20594.

Is it possible you have installed an engineering sample on a motherboard that does not support it?

Sorry for the troubles, but the conditions seem unconventional.

Cheers,

BambiBoom

HP z420 (2015) > Xeon E5-1660 v2 six-core @ 3.7 / 4.0GHz > 32GB DDR3 ECC 1866 RAM > Quadro K4200 (4GB) > Intel 730 480GB (9SSDSC2BP480G4R5) > Western Digital Black WD1003FZEX 1TB> M-Audio 192 sound card > 600W PSU> Logitech z2300 > Linksys AE3000 USB WiFi > 2X Dell Ultrasharp U2715H (2560 X 1440) > Windows 7 Professional 64 >
[ Passmark Rating = 5064 > CPU= 13989 / 2D= 819 / 3D= 4596 / Mem= 2772 / Disk= 4555]

 

[Shaynex36]

May have gotten miss information unfortunately.

 

[Gam3r01]

Sounds like it.
Still talk to intel, and definitely have a talk with your source.

 

[Someone Somewhere]

I doubt Intel will have much to do with it, other than asking for the serial and blacklisting whoever they gave it to for leaking...

 

[meelis]

msi seems to have full support in x99 motherboards, but one would need extra CPU for updated bios.
Asus seems to have no support for e5 V4 Xeon.
https://www.msi.com/news/detail/N5CxZzDD0QcyRxTxKzpZ_2KnHLVu36Z5RhM6Bg2f3zY0txVX4PGCSklA-glzAguVW8-BjwPMfS5WKw_p71Gcyw~~