I hope this is the right section.
It's about my daughter's computer at work. They're a small government-funded organization and have no IT staff.
Windows 10 Pro 22H2
i5-10400
MSI Pro B510M-B
8GB DDR4
2 SATA SSDs - 250GB & 500GB
The problem is that while the rear audio output works fine, the front port doesn't.. It does not detect the presence of a headphone plugged into the front 3.5mm socket.
If I plug the headphone into the rear socket, clicking the speaker icon on the taskbar opens the volume control and everything works. When I plug the headphone into the front socket and click the speaker icon, it searches for a device but fails to find it.
I downloaded the audio driver from the MSI site and installed it. No difference. Device Manager shows no problem before or after installing the driver.
I checked the header-to-front panel cable with a multimeter. Each pin connects to the corresponding pin of a cable plugged into the front port.
Some search results advise opening the Realtek audio manager panel and enabling automatic detection of a device. I cannot find such a provision.
Any suggestions please?
PS: I may be a bit slow in responding to replies.
It's about my daughter's computer at work. They're a small government-funded organization and have no IT staff.
Windows 10 Pro 22H2
i5-10400
MSI Pro B510M-B
8GB DDR4
2 SATA SSDs - 250GB & 500GB
The problem is that while the rear audio output works fine, the front port doesn't.. It does not detect the presence of a headphone plugged into the front 3.5mm socket.
If I plug the headphone into the rear socket, clicking the speaker icon on the taskbar opens the volume control and everything works. When I plug the headphone into the front socket and click the speaker icon, it searches for a device but fails to find it.
I downloaded the audio driver from the MSI site and installed it. No difference. Device Manager shows no problem before or after installing the driver.
I checked the header-to-front panel cable with a multimeter. Each pin connects to the corresponding pin of a cable plugged into the front port.
Some search results advise opening the Realtek audio manager panel and enabling automatic detection of a device. I cannot find such a provision.
Any suggestions please?
PS: I may be a bit slow in responding to replies.