News Game publisher claims 100% crash rate with Intel CPUs – Alderon Games says company sells defective 13th and 14th gen chips

[Admin]

Frustrations are running at an all-time high regarding Raptor Lake stability issues. Game studio Alderon Games reports that nearly all of its Raptor Lake machines are either crashing or suffering from stability issues.

Game publisher claims 100% crash rate with Intel CPUs – Alderon Games says company sells defective 13th and 14th gen chips : Read more

 

[bit_user]

I really wish they could try some servers powered by Emerald Rapids Xeons and tell us if those are experiencing any similar sorts of failures.

I know some of Intel's bigger server customers monitor their fleet via telemetry. So, it should come to light, sooner or later, if they are afflicted by these issues.

 

[ThomasKinsley]

If I recall correctly, these are i9s only, right? The 14700K and non-K series were unaffected?

 

[bit_user]

If I recall correctly, these are i9s only, right? The 14700K and non-K series were unaffected?

The linked announcement doesn't specifically say.

 

[rluker5]

Is there a way I can get a beta of this game? Is it on Steam as some early access or something? I know it is a dinosaur RPG and I'm not into those at all,but I bet it would run fine with a similar treatment as The First Descendant does. That one took 10mv less undervolt than SOTTR did with my usual, often repeated reduced vdroop settings. But TFD also runs fine at completely Asus "stock" settings on my average setup. I can make it unstable though, all it takes is to lower the volts below stability.

 

[WrongRookie]

Have been using a 13600k for a while now. No issues regarding the cpu in my case

 

[bit_user]

Have been using a 13600k for a while now. No issues regarding the cpu in my case

That's an i5. All of the articles I've seen about this have mentioned Gen 13 and Gen 14, i7 and i9 K-series models. Also, the Gen 14 seem more affected than Gen 13.

So, you might be safe, or maybe it'll just take a lot longer for the i5-13600K to start experiencing these problems.

 

[Notton]

I have a relatively new system with i7-13700k that I only use when I play games.
It is working fine so far, but I'm not thrilled at the idea of having to replace it and the mobo, should it fail prematurely.

 

[hotaru251]

I already assume Intel knows its a defect (they are large enoguh and have smart ppl theres no chance they havent found issue by now) and that is why they haven't publicly stated the issue now after months of silence....if they admit tis defective product they would be required to refund anyone w/ issue and I assume they dont want to deal with it so they will drag it out as long as possible and try to come up with a scapegoat reason.

 

[Neilbob]

On the plus side, Nvidia are probably thrilled that this is redirecting attention from things like melting power connectors

 

[jeremyj_83]

I have a relatively new system with i7-13700k that I only use when I play games.
It is working fine so far, but I'm not thrilled at the idea of having to replace it and the mobo, should it fail prematurely.

From listening to the Level1Tech interview on Gamer's Nexus is that the servers would be fine at first and then after 3-4 months have failures. Figure if these are running 24/7 then 3-4 months for them is 9 months or longer if you game 8hrs a day every day. Less usage means it will take longer to happen in theory.

 

[bit_user]

It is working fine so far, but I'm not thrilled at the idea of having to replace it and the mobo, should it fail prematurely.

If it fails, could always just swap out the CPU with an i9-12900K. Lately, they've gone as low as $260 for a new one.

https://pcpartpicker.com/product/gGH7YJ/intel-core-i9-12900k-32-ghz-8-core-processor-bx8071512900k
​

 

[Giroro]

In this case, I'm going to blame the game studio, simply because they let somebody say "100 times fewer" in a press release.
If they company's leadership can't express basic math correctly in clear English syntax, then its easy to imagine their coders are getting confused and making mistakes.

 

[Heiro78]

If I recall correctly, these are i9s only, right? The 14700K and non-K series were unaffected?

The linked announcement doesn't specifically say.

Intel's statement back in June stated i5, i7, and i9s are being investigated and profiles have been updated. This leads me to believe that these three classes may be affected. Though I've not seen anything other than i9s talked about in youtube videos and articles such as this.

Source:https://community.intel.com/t5/Proc...Intel-Core-13th-and-14th-Gen-K-KF/m-p/1614355

 

[jeremyj_83]

I see a massive class action lawsuit in Intel's future regarding these 13th and 14th gen issues.

 

[Heiro78]

I already assume Intel knows its a defect (they are large enoguh and have smart ppl theres no chance they havent found issue by now) and that is why they haven't publicly stated the issue now after months of silence....if they admit tis defective product they would be required to refund anyone w/ issue and I assume they dont want to deal with it so they will drag it out as long as possible and try to come up with a scapegoat reason.

In a joint video from Level1Techs and Gamers Nexsus, Wendell states that he wants Intel to customers whole by either fixing the problem outright and/ or providing replacements. Steve said at two different times in the video that he believes he knows the issue but doesn't state it so as to allow Intel to do whatever they choose to do.

I agree with you that Intel most likely knows what the issue is. They are more likely than not, looking to provide a coding fix to bandaid or stall the problem long enough so people forget about it and they don't have to provide refunds, replacement parts, or anything of the like. Which in turn will make it so 6 years from now a court case will be settled and affected users will be paid 3 dollars for the defective hardware. While companies such as Alderon Games will get a decent but proportionally insignificant refund.

 

[DS426]

If I recall correctly, these are i9s only, right? The 14700K and non-K series were unaffected?

For now, yes, that appears to be what most are saying...well, not that they are unaffected by far less prone, at least up to this point in time. Some are simply taking their i9's out and putting in i7's like the 14700K. I definitely wouldn't recommend this as spending cash twice on probably two faulty CPU's is, uh, you know, fool me once, shame on you, fool me twice, shame on me.
We'll have to see if the i7's even start to fail and at faster and faster rates, but I believe it will take exponentially longer than the i9's, i.e. probably not until sometime in 2025. Then again, there are even reports of 14700K's failing, such as hardware times noting this:

PC Gamers are Switching to AMD Ryzen as Intel 13900K/14900K Chips Continue to Crash & Fail | Hardware Times

Intel has yet to provide a definitive fix for the “root cause” of the crashing plaguing its 13th and 14th Gen K-series processors. We extensively covered this in the past, including an account of our troubles with the Core i9-13900KF and an i7-14700KF. Long story short, Intel recommends all...

hardwaretimes.com

 

[TheHerald]

100%? Yeah okay, sure bud.

 

[DS426]

On the plus side, Nvidia are probably thrilled that this is redirecting attention from things like melting power connectors

Yeah, even though they've managed to sell 4090's like they were 4070's.
That and the situation is largely contained. I'm 90% confident that the 5090 will have this connector, lol.

 

[phitinh81]

In a joint video from Level1Techs and Gamers Nexsus, Wendell states that he wants Intel to customers whole by either fixing the problem outright and/ or providing replacements. Steve said at two different times in the video that he believes he knows the issue but doesn't state it so as to allow Intel to do whatever they choose to do.

I agree with you that Intel most likely knows what the issue is. They are more likely than not, looking to provide a coding fix to bandaid or stall the problem long enough so people forget about it and they don't have to provide refunds, replacement parts, or anything of the like. Which in turn will make it so 6 years from now a court case will be settled and affected users will be paid 3 dollars for the defective hardware. While companies such as Alderon Games will get a decent but proportionally insignificant refund.

Very thoughtful. If nowadays tech world let them get away just like that, we're more dumb than the 90s people.

 

[ThomasKinsley]

The linked announcement doesn't specifically say.

True. It does include links underneath the Resources tab and it points to the i9 series but others have pointed out more chips are affected.

Intel's statement back in June stated i5, i7, and i9s are being investigated and profiles have been updated. This leads me to believe that these three classes may be affected. Though I've not seen anything other than i9s talked about in youtube videos and articles such as this.

Source:https://community.intel.com/t5/Proc...Intel-Core-13th-and-14th-Gen-K-KF/m-p/1614355

They only point to the K series, which I'm hoping means the locked chips have skirted this problem.

For now, yes, that appears to be what most are saying...well, not that they are unaffected by far less prone, at least up to this point in time. Some are simply taking their i9's out and putting in i7's like the 14700K. I definitely wouldn't recommend this as spending cash twice on probably two faulty CPU's is, uh, you know, fool me once, shame on you, fool me twice, shame on me.
We'll have to see if the i7's even start to fail and at faster and faster rates, but I believe it will take exponentially longer than the i9's, i.e. probably not until sometime in 2025. Then again, there are even reports of 14700K's failing, such as hardware times noting this:

PC Gamers are Switching to AMD Ryzen as Intel 13900K/14900K Chips Continue to Crash & Fail | Hardware Times

Intel has yet to provide a definitive fix for the “root cause” of the crashing plaguing its 13th and 14th Gen K-series processors. We extensively covered this in the past, including an account of our troubles with the Core i9-13900KF and an i7-14700KF. Long story short, Intel recommends all...

hardwaretimes.com

Wow, this does not look good.

 

[hotaru251]

They are more likely than not, looking to provide a coding fix to bandaid or stall the problem long enough so people forget about it and they don't have to provide refunds, replacement parts, or anything of the like

issue with that is if the performance is hampered they'd still get sued as they did for selling prior cpus at specs that they couldnt hit due to the micro patches that hampered critical risks like wannacry and the like.

Even if it isnt their likely going to lose a bunch of future customers who deal with this issue to amd

 

[bit_user]

In a joint video from Level1Techs and Gamers Nexsus, Wendell states that he wants Intel to customers whole by either fixing the problem outright and/ or providing replacements. Steve said at two different times in the video that he believes he knows the issue but doesn't state it so as to allow Intel to do whatever they choose to do.

I agree with you that Intel most likely knows what the issue is. They are more likely than not, looking to provide a coding fix to bandaid or stall the problem long enough so people forget about it and they don't have to provide refunds, replacement parts, or anything of the like. Which in turn will make it so 6 years from now a court case will be settled and affected users will be paid 3 dollars for the defective hardware. While companies such as Alderon Games will get a decent but proportionally insignificant refund.

My guess is that a proper fix would reduce performance by too much, risking a class action lawsuit. So, Intel's plan is just to try and drag out the matter as long as possible, hopefully until the warranty expires on most customers' CPUs. It's the minority of CPUs that are failing, so it would be cheaper for them just to do warranty replacements as-needed.

 

[bit_user]

If nowadays tech world let them get away just like that, we're more dumb than the 90s people.

The Pentium FDIV bug (if that's what you're referring to) occurred in 100% of CPUs with the model & steppings that had it. If you were doing any kind of financial, scientific, or engineering work, you'd definitely have been affected by it, to some degree. That made it a different class of bug.

 

[visusys]

After literally ordering an i9-14900KF yesterday and receiving it today along with a GIGABYTE Z790 AORUS PRO X, I am absolutely horrified. Afraid to put together the build.

Despite being a shameless Intel fanboy for over 15 years, I'm thinking I should I return both and buy a Ryzen 9 7950X3D.

...Though another part of me wants to press my luck and hope I received some good quality silicon.

Ugh.