Question Games crash in menus but not during gameplay ?

[UwPsycho1987]

As the title describes my problem is that games are crashing in the menu/lobby but not during gameplay. The games I'm having problems with are Dota 2, HUNT: Showdown 1986, Dark & Darker. There's no error message, nothing, straight to desktop. When the games don't crash and I'm able to join the match there are no crashes. I can play a 50 min Dota match with no trouble, same in the other games.

I have searched the forums but I haven't find anyone who had the same problem. I don't know where to start.

New PC Specs:

MBD: Z790 AORUS PRO X V1.0
CPU: i9-14900k
GPU: RTX 4070 Ti SUPER
RAM: 32GB DDR5
OS: Windows 11

For any other specific information let me know.

Please help, and thank you.

 

[Ralston18]

Your system has a Realtek PCIe 5GbE Family Controller - that being the network card.

The built- in generic windows drivers should work very well. (My computer has the same card - as do many other computers.)

= = = =

I think we are beyond Dark & Darker, and Windows Updates being the problem....

Reading back and getting a renewed sense of the overall situation, I see increasing numbers of errors and varying errors.

Which is a sign of a faltering and failing PSU.

E.g., Post #13. However, other posts provide similar information making the PSU even more suspect.

The PSU is a critical component and not to be skimped on. It affects every aspect of how the host computer functions (or not).

What PSU is now installed? Make, model, wattage, age, condition (original to build, new, used, refurbished)?

Remember that PSU's provide three different voltages (3.3, 5, and 12) to various system components. Loss of any voltage is of course problematic but if the PSU is faltering then all sorts of issues can result.

End effects are varying, strange, intermittent - loss/ow power to the network card being one possibility. And the card "has a problem" per Device Manager.

Two questions:

1) Is all important on the system backed up?

2) Is it possible to swap in another known working PSU? (Remember to use only the cables that come with the swapped in PSU.)

 

[UwPsycho1987]

Your system has a Realtek PCIe 5GbE Family Controller - that being the network card.

The built- in generic windows drivers should work very well. (My computer has the same card - as do many other computers.)

= = = =

I think we are beyond Dark & Darker, and Windows Updates being the problem....

Reading back and getting a renewed sense of the overall situation, I see increasing numbers of errors and varying errors.

Which is a sign of a faltering and failing PSU.

E.g., Post #13. However, other posts provide similar information making the PSU even more suspect.

The PSU is a critical component and not to be skimped on. It affects every aspect of how the host computer functions (or not).

What PSU is now installed? Make, model, wattage, age, condition (original to build, new, used, refurbished)?

Remember that PSU's provide three different voltages (3.3, 5, and 12) to various system components. Loss of any voltage is of course problematic but if the PSU is faltering then all sorts of issues can result.

End effects are varying, strange, intermittent - loss/ow power to the network card being one possibility. And the card "has a problem" per Device Manager.

Two questions:

1) Is all important on the system backed up?

2) Is it possible to swap in another known working PSU? (Remember to use only the cables that come with the swapped in PSU.)

The PSU is new 2024, HuntKey MVP Gold. "80 Plus Gold" 850w. K850

I did use other wires on the PC because the build is white. The main 24pin to the MB is not the original that came with the PSU. Maybe that's causing the problem?

The crashes has stopped. The computer is 100% stable on all games. Should I be worried? Maybe that driver was causing all the problems? It's disabled now.

 

[Ralston18]

If replacing the PSU stopped the crashes and all else is well, then the old PSU was likely the problem.

As for the PSU cables - if whatever cables were used are working then leave connections and cables as they are.

I do not believe that the network adapter's drivers were the root of the problems.

Some power problem may have corrupted the drivers....

Simply clear all of the logs so any new or re-occuring problems can be easily noted.

And, keep the system backed up.

 

[UwPsycho1987]

If replacing the PSU stopped the crashes and all else is well, then the old PSU was likely the problem.

As for the PSU cables - if whatever cables were used are working then leave connections and cables as they are.

I do not believe that the network adapter's drivers were the root of the problems.

Some power problem may have corrupted the drivers....

Simply clear all of the logs so any new or re-occuring problems can be easily noted.

And, keep the system backed up.

I didn't replace de PSU, the problems stopped. I did 2 things I used Bit Driver Updater and there where 2 drivers missing or not up to date. I can't recall which ones. com something? And also I have disabled that device that doesn't have a driver.

Should I check voltage or something using a software or if the problems stopped I leave it as it is?


I can try to enable that device and see if the problems come back for the sake of science?

 

[Ralston18]

At this time: "If it ain't broke then don't fix it."