Question Games Crash

[Dbanik80]

I recently decided to upgrade my motherboard from a MSI Z490 Gaming Express to the Z490-A Pro because I think I was having issues with the PCIE slots for the memory. Switched over all the hardware to the new Z490-A Pro and installed a new CPU cooler (MSI Coreliquid K360v2). Running on an Intel I5 10600kf processor. Geforce RTX 4080 Super. 4 sticks of Corsair 32gb DDR4 memory setup in dual channel for a total of 64gb. I did a fresh install of Windows 11 Home as well.

Everything runs fine, but if I start a game, it suddenly just crashes. I've updated the Geforce drivers, motherboard drivers. I've tried updating the CPU drivers but I got an error message that said, "No driver was found that can be installed on the current device. Installer exit code B".

So I'm stuck on how to keep my PC from crashing. I gotta get back to hell diving with the boys! Help!

 

[Ralston18]

Update your post to include full system hardware specs and OS information.

Include PSU: make, model, wattage, age, condition (original to build, new, refurbished, used)?

Disk drives: make, model, capacity, how full?

What specific games? Source?

Look in Reliability History/Monitor and Event Viewer. Either one or both tools may be capturing some error codes, warnings, or even informational events just before or at the time of the crashes.

 

[Dbanik80]

PSU is an EVGA Supernova 850, 80 Watt. I've had this PC for 4 years now, everything new to the build.

I have a 1 tb Samsung SSD 980 Pro, and a 2tb SSD 870 EVO. I just wiped everything and reinstalled windows so they should be relatively empty?

Its crashed on Helldivers 2 and Ready or Not so far. The only thing's I've tried.

Event Viewer shows Warning and Error on DistributedCOM. I also have an Error for OneCore-DeviceAssociationService. Warnings for Kernel-PnP.

Reliability Monitor shows a critical event for Windows stopped working. Technical details show, "
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007f (0x0000000000000009, 0x0000000080050033, 0x0000000000370678, 0x00007ff75cb5e09e). A dump was saved in: C:\WINDOWS\Minidump\020825-4375-01.dmp. Report Id: 85497510-7314-4a85-90d7-65dfee75bde1."

 

[DaleH]

I recently decided to upgrade my motherboard from a MSI Z490 Gaming Express to the Z490-A Pro because I think I was having issues with the PCIE slots for the memory. Switched over all the hardware to the new Z490-A Pro and installed a new CPU cooler (MSI Coreliquid K360v2). Running on an Intel I5 10600kf processor. Geforce RTX 4080 Super. 4 sticks of Corsair 32gb DDR4 memory setup in dual channel for a total of 64gb. I did a fresh install of Windows 11 Home as well.

Everything runs fine, but if I start a game, it suddenly just crashes. I've updated the Geforce drivers, motherboard drivers. I've tried updating the CPU drivers but I got an error message that said, "No driver was found that can be installed on the current device. Installer exit code B".

So I'm stuck on how to keep my PC from crashing. I gotta get back to hell diving with the boys! Help!

I assume you did a fresh install of the OS

 

[stonecarver]

I recently decided to upgrade my motherboard from a MSI Z490 Gaming Express to the Z490-A Pro because I think I was having issues with the PCIE slots for the memory.

I think I was having issues with the PCIE slots for the memory.

Can you explain, PCI-E slots are not for memory or did you actually mean you were having issues with the memory slots. That is an important difference.

Just trying to be clear on previous issues and if it was the memory slots than maybe it's the memory sticks that have been moved to new board.

 

[JayGau]

This "The computer has rebooted from a bugcheck" is screaming RAM instability issue.

You say you are using four sticks? Did you buy them all in the same kit or did you mix two 32 GB kits?

Also, did you enable XMP?

You should reset the BIOS to default settings and try again. If it still crashes, remove all sticks but one and try again.

And even if those four sticks were working on the old board, nothing guarantees it will still work on the new one. Maybe the controller on the new board requires a higher voltage to handle 4 sticks, for example.