[SOLVED] Games Crashing on Fatal errors and other errors

poorbugger

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My friend just built a gaming rig about a month ago. A few days ago, he's noticing some games are crashing. Games that resulted in crash are Smite, Death Hulk Spacewing, The division 2 and Warzone. Now, both unreal engine games which are smite and deathwing are crashing like crazy where 5 mins into the game, they just crash. Deathwing crash with fatal error and low level fatal error while smite crashes with its own crash dialog. Warzone crashes consistently with the 0xc000005 error. The division 2 just ended in a bluescreen lol (2 or 3 times in a row of testing).
View: https://imgur.com/a/BoOKx5C


Here are some steps we had taken.
  1. close msi afterburner
  2. uninstall using ddu and reinstall
  3. reverting back to older drivers
  4. repair and scan the games
  5. reinstall the games completely
  6. reformat windows
  7. run memtest86 (No errors)
  8. Run furmark, valley to see if gpu is working correctly (no crashes during these tests)
  9. Cpu and gpu temps were in the normal range (gpu - high 70s cpu- high 60s)

Motherboard: Asrock b450m steel legend
Cpu: Ryzen 5 2600 w Wraith stealth cooler (no oc)
Ram : Kingston hyperx fury 3200mhz 8gb x2
PSU: Corsair cx550m
Gpu : Zotac Rtx 2060 twin fan
Ssd : Silicon power A60
 
Solution
Have you tried a CMOS Clear? You can do it by removing the CMOS battery for 15-20 minutes. Put it back in afterwards.
Leave XMP disabled... you'll be running at 2133/2400 instead of 3200 MHz. There are a lot of instances where XMP profiles cause system instability.

Also, you mentioned MSI Afterburner... go back to stock if you've overclocked or undervolted that GPU.
Have you tried a CMOS Clear? You can do it by removing the CMOS battery for 15-20 minutes. Put it back in afterwards.
Leave XMP disabled... you'll be running at 2133/2400 instead of 3200 MHz. There are a lot of instances where XMP profiles cause system instability.

Also, you mentioned MSI Afterburner... go back to stock if you've overclocked or undervolted that GPU.
 
Solution

poorbugger

Distinguished
Have you tried a CMOS Clear? You can do it by removing the CMOS battery for 15-20 minutes. Put it back in afterwards.
Leave XMP disabled... you'll be running at 2133/2400 instead of 3200 MHz. There are a lot of instances where XMP profiles cause system instability.

Also, you mentioned MSI Afterburner... go back to stock if you've overclocked or undervolted that GPU.
Damn man, that's a bummer. Isnt there a way to use 3200mhz since he bought a 3200mhz ram? He didnt oc. Will clearing cmos do anything?