Question Games Keep Crashing

[Karaivu]

Hi I have a RTX 2070 Super matched with an AMD Ryzen 7 5800X. Whenever I play demanding games the GPU crashes. I'm not the most knowledgeable when it comes to diagnosis so I'd appreciate some help.

I'm not sure how to properly test this, I checked all temps and they seem to be in order. The GPU never passed 77°C while the CPU nothing over 65°C. Was running a 600W PSU with 16gb ram and saw the ram was getting maxed so I decided to upgrade both and goth a 750W gold rated PSU from gigabyte. The problem remained the same unfortunately. I tried lowering the core and memory clock in increments of 25 (-25, -50 etc.) and at best I gained 5 more minutes on Warzone before crash.

I've read that this might be a BIOS issue. but I suspected the PSU wasn't powerful enough and upgraded so now I'm quite clueless. I play LoL just fine (unfortunately) on full graphics, however other, more demanding games like Tom Clancy's Ghost Recon Wildlands, on some higher graphics it crashes after a few seconds. The weird part is that it's never too low on FPS so anything over 50s before it crashes. Something like Warzone I tried even on 1280 x 720 on lowest settings and it still crashed. It just freezes and crashes.

Thank you in advance.

 

[JohnBonhamsGhost]

I suspected the PSU wasn't powerful enough and upgraded

to what?

wattage and efficiency rating(gold, platinum, etc) do not matter whatsoever in relation to build quality.

you need to always include the actual make & model.
if the unit is used, new, refurbished.
and the unit's overall time in use.

 

[Karaivu]

to what?

wattage and efficiency rating(gold, platinum, etc) do not matter whatsoever in relation to build quality.

you need to always include the actual make & model.
if the unit is used, new, refurbished.
and the unit's overall time in use.

The old PSU was bought new and came with a Thermaltake SmartRGB 80+ Bronze 600w PSU, used for maybe a month?

Bought a Gigabyte 750W UO750GM 80+ Gold instead of it. Excuse the lack of info as I wasn't sure what to include

 

[drivinfast247]

What do you mean by "crash"?

 

[Karaivu]

What do you mean by "crash"?

Games would freeze and the GPU usage drops from 90-90% to the usual 5-20% as if I closed the game, so I assume the GPU would crash in this instance?

 

[UltiWasTaken]

Hi I have a RTX 2070 Super matched with an AMD Ryzen 7 5800X. Whenever I play demanding games the GPU crashes. I'm not the most knowledgeable when it comes to diagnosis so I'd appreciate some help.

I'm not sure how to properly test this, I checked all temps and they seem to be in order. The GPU never passed 77°C while the CPU nothing over 65°C. Was running a 600W PSU with 16gb ram and saw the ram was getting maxed so I decided to upgrade both and goth a 750W gold rated PSU from gigabyte. The problem remained the same unfortunately. I tried lowering the core and memory clock in increments of 25 (-25, -50 etc.) and at best I gained 5 more minutes on Warzone before crash.

I've read that this might be a BIOS issue. but I suspected the PSU wasn't powerful enough and upgraded so now I'm quite clueless. I play LoL just fine (unfortunately) on full graphics, however other, more demanding games like Tom Clancy's Ghost Recon Wildlands, on some higher graphics it crashes after a few seconds. The weird part is that it's never too low on FPS so anything over 50s before it crashes. Something like Warzone I tried even on 1280 x 720 on lowest settings and it still crashed. It just freezes and crashes.

Thank you in advance.

Do you overclock your RAM? If you do, try just running your RAM at it's base speeds and see if the same thing keeps happening. I had issues with games crashing and I found my fix to be running my overclocked RAM at it's base speed. (Note: Sorry if I didn't read anything correctly. I just found this post and thought it was similar to my old issue and just seeing if it'll help in anyway.)

 

[Karaivu]

Do you overclock your RAM? If you do, try just running your RAM at it's base speeds and see if the same thing keeps happening. I had issues with games crashing and I found my fix to be running my overclocked RAM at it's base speed. (Note: Sorry if I didn't read anything correctly. I just found this post and thought it was similar to my old issue and just seeing if it'll help in anyway.)

I haven't overclocked my RAM, just got them brand new 2 days ago also and I don't recall them being overclocked so I don't believe it should be an issue. I appreciate the help though

 

[drivinfast247]

Games would freeze and the GPU usage drops from 90-90% to the usual 5-20% as if I closed the game, so I assume the GPU would crash in this instance?

What happens after that?

 

[Karaivu]

What happens after that?

The game closes and an error pops ups such as directx error or game engine crashing while GPU usage resets and stays low once it freezes

 

[drivinfast247]

The game closes and an error pops ups such as directx error or game engine crashing while GPU usage resets and stays low once it freezes

RAM installed in slots a2-b2?

Download and run memtest86

 

[NedSmelly]

RAM installed in slots a2-b2?

Download and run memtest86

Yes. And run a Furmark GPU stress test afterwards if Memtest comes back normal.

 

[Karaivu]

RAM installed in slots a2-b2?

Download and run memtest86

Yes. And run a Furmark GPU stress test afterwards if Memtest comes back normal.

Will do guys thank you, I'll let you know on updates tomorrow after work